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Discussion Starter #1
Hi

Just picked up a brand new 2010 GLS. Already love it. However as we were driving it home, noted an intermittant Rattle\Mechanical noise coming from the rear hatch (as far as we could tell).

It seems to primarily occur when a bump it hit that causes the vehicle to move side to side, rather then a bump that causes it to move up\down. We went back to the dealer, and had a mechanic listen to. He agreed it was not normal road noise, but was something that should not be happening.

He pulled the hatch apart, but there was nothing inside that would explain it. We also checked the spare tire in case it was loose. Rattle noise is still there.

Anyone experience something similar? It has ruined what otherwise has been a pleasent experience.

The sound, it I had to decribe it, sounds very similar to minivans, with the removeable seats...those seats would often jiggle causing a metallic sound....latch on the connection to the floor.

That is about the only other thing I can think of is the actual latching mechanism for the rear hatch...however it seems pretty tight...

Any help would be great.

Hutch
 

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Put a thin film of grease on the black bumpers for the gate to body, maybe friction of gate bumpers under load on the bumpers make noise ?

I use 3M Silicone Paste, but at home you might try Vaseline Jelly, or wheel bearing grease if you have some in the garage..
 

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QUOTE (hutcha @ Jun 21 2010, 09:25 AM) index.php?act=findpost&pid=334918
Hi

Just picked up a brand new 2010 GLS. Already love it. However as we were driving it home, noted an intermittant Rattle\Mechanical noise coming from the rear hatch (as far as we could tell).

It seems to primarily occur when a bump it hit that causes the vehicle to move side to side, rather then a bump that causes it to move up\down. We went back to the dealer, and had a mechanic listen to. He agreed it was not normal road noise, but was something that should not be happening.

He pulled the hatch apart, but there was nothing inside that would explain it. We also checked the spare tire in case it was loose. Rattle noise is still there.

Anyone experience something similar? It has ruined what otherwise has been a pleasent experience.

The sound, it I had to decribe it, sounds very similar to minivans, with the removeable seats...those seats would often jiggle causing a metallic sound....latch on the connection to the floor.

That is about the only other thing I can think of is the actual latching mechanism for the rear hatch...however it seems pretty tight...

Any help would be great.

Hutch

I had the same issue. Thought it was a rattle but finally narrowed it down to trim piece around hatch window. Sprayed it with silicone and now the noise is gone.
 

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Had the same rattle issue on our new 2010 Veracruz GLS. The first 2 of 3 trips to the dealer, the technicians removed all the inner trim panels and claimed to have found loose bolts and screws securing wiring harnesses, etc. Annoying rattle persisted in the tailgate/hatch area.

On the third trip to the dealer, it was discovered the latching mechanism was improperly adjusted allowing the the latch to move and rattle as the body flexed on bumps that moved the car side-to-side.

The stationary metal post located at the bottom of the rear hatch opening is adjustable. If adjusted properly the electronic latching mechanism clamps tightly enough when closed to eliminate the movement attributed to the rattle.

Our Veracruz is now rattle free. Three trips to the dealer, however, was unnecessary. Hyundai has been notified.
 

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Discussion Starter #5
QUOTE (mickeymoto @ Aug 22 2010, 01:33 AM) index.php?act=findpost&pid=350990
Had the same rattle issue on our new 2010 Veracruz GLS. The first 2 of 3 trips to the dealer, the technicians removed all the inner trim panels and claimed to have found loose bolts and screws securing wiring harnesses, etc. Annoying rattle persisted in the tailgate/hatch area.

On the third trip to the dealer, it was discovered the latching mechanism was improperly adjusted allowing the the latch to move and rattle as the body flexed on bumps that moved the car side-to-side.

The stationary metal post located at the bottom of the rear hatch opening is adjustable. If adjusted properly the electronic latching mechanism clamps tightly enough when closed to eliminate the movement attributed to the rattle.

Our Veracruz is now rattle free. Three trips to the dealer, however, was unnecessary. Hyundai has been notified.
I am thinking that is probably where our noise is coming from. In fact, it is getting worse, not better. Do you have any of the technical details on what they did?

We do not have the power lift gate, but the latching should be similar. I will check that piece out anyway, but any info will help.

Thanks to all the suggestions from others as well. I am going to check them all.
 

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I also have a 2010 Hyundai Veracruz and had a noise from the back of the car that I thought was the rear hatch and was going to take it to the dealer for repair when I
notice the heat shield was just close enough to the car frame that when I moved the heat shield away from the car frame it stopped the noise at least for now.
 

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Our 2011 seems to have the same side to side rattle as described here. At least now I have an idea of where to start. Thanks.
 

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Our 2012 Veracruz is suffering from the same issue. Noticed it immediately on the initial drive home from the dealer. :mad:
 

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I just picked up my 2012 Veracruz last week and almost immediately I noticed the rear rattle. Sounded like a plastic type tapping whenever I hit bumps. It has been driving me crazy. I had my son help me today and took turns sitting in the third row of seats to listen for it. We both concluded that it was coming from both sides of the rear hatch. I am so psyched to find this thread on this forum. It has given me something to check tomorrow. It's funny because I looked at those black 'bumpers' on the sides of the hatch thinking it might be the source. Seeing what you owners have said about the bumpers and the rear latch, I think I might have found the culprit/culprits. Thanks very much!

I will check these things tomorrow.
 

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I just picked up my 2012 Veracruz last week and almost immediately I noticed the rear rattle. Sounded like a plastic type tapping whenever I hit bumps. It has been driving me crazy. I had my son help me today and took turns sitting in the third row of seats to listen for it. We both concluded that it was coming from both sides of the rear hatch. I am so psyched to find this thread on this forum. It has given me something to check tomorrow. It's funny because I looked at those black 'bumpers' on the sides of the hatch thinking it might be the source. Seeing what you owners have said about the bumpers and the rear latch, I think I might have found the culprit/culprits. Thanks very much!

I will check these things tomorrow.
I adjusted the latch striker (metal u-hook) to cure that dreadful noise. It involved - removing the plastic trim around the striker to gain access to the two bolts - make reference lines with a marker of the original striker's position before adjusting (this allows you to gauge the movement of the striker) - loosen the two torx bolts just enough to allow movement of the striker - move the striker as far forward as possible and re-tighten the bolts. The rattle should now be a thing of the past. I initially installed some foam weather stripping on the two bumpers to ensure a snug fit but that didn't cure the rattle until I made the adjustment to the latch striker (left the foam in place as an added insurance).
 

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Put a thin film of grease on the black bumpers for the gate to body, maybe friction of gate bumpers under load on the bumpers make noise ?

I use 3M Silicone Paste, but at home you might try Vaseline Jelly, or wheel bearing grease if you have some in the garage..
I immediately noticed a plasticky rattle coming from the tailgate of my new Veracruz (easy to tell when everything else is so silent), and a quick shot of tire foam on the black guides stopped it completely. I have used the same technique to silence rattly sunroofs in the past.
 

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I just picked up my 2012 Veracruz last week and almost immediately I noticed the rear rattle. Sounded like a plastic type tapping whenever I hit bumps. It has been driving me crazy. I had my son help me today and took turns sitting in the third row of seats to listen for it. We both concluded that it was coming from both sides of the rear hatch. I am so psyched to find this thread on this forum. It has given me something to check tomorrow. It's funny because I looked at those black 'bumpers' on the sides of the hatch thinking it might be the source. Seeing what you owners have said about the bumpers and the rear latch, I think I might have found the culprit/culprits. Thanks very much!

I will check these things tomorrow.
I have the same thing on my 2012 Limited.
only 2400 miles and it rattles and vibrates, Vibration could be tires, but seems like drivetrain.
 
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