engine turns off but goes to acc and wont go off - Hyundai Forums : Hyundai Forum
 
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post #1 of 4 (permalink) Old 03-22-2019, 09:25 PM Thread Starter
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Exclamation engine turns off but goes to acc and wont go off

when I press the button to turn off my 2014 azera, it goes to acc instead of off. on the dash it says to put it in park but when you turn it back on it shows it is in park. moved it around a few times, then drove it home and still same problem. when you put it in drive, the doors lock and when you put it in park the doors unlock. I go out and push it to make sure it is in park, and it doesn't budge. no clue what to do and the dealership has never seen it before. Just wish I could lock my doors.... any ideas? I already took out the battery and made sure the shift cable was lined up in neutral and that it was going all the way into park.
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post #2 of 4 (permalink) Old 03-22-2019, 10:23 PM
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Quote:
Originally Posted by jordanajungman View Post
when I press the button to turn off my 2014 azera, it goes to acc instead of off. on the dash it says to put it in park but when you turn it back on it shows it is in park. moved it around a few times, then drove it home and still same problem. when you put it in drive, the doors lock and when you put it in park the doors unlock. I go out and push it to make sure it is in park, and it doesn't budge. no clue what to do and the dealership has never seen it before. Just wish I could lock my doors.... any ideas? I already took out the battery and made sure the shift cable was lined up in neutral and that it was going all the way into park.
Is this a US car?





Best practices for requesting help:If you haven't done so fill in your vehicle info and profile page. At upper right corner under the search box click on user cp (it's your control panel)
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post #3 of 4 (permalink) Old 03-31-2019, 02:26 AM
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Start with the easy stuff.


1. Check the voltage across the battery with the car at idle to be sure it is at the correct range of 13.5-15v.
2. Check the alternator ripple voltage.
3. Look for a loose ground wire or harness under the hood or under the dash.
4. Connect a code reader that reads all the Hyundai system codes and see if any codes show up.


Beyond that, it gets more complicated and will require the factory service manual and a Hyundai diagnostic computer to check all the sensors and functions related to starting and stopping the engine. Cars have become much more complicated electronically and use a CAN bus to communicate between the various computers. It isn't a simple job of wire tracing with a meter anymore. You'll have to take it to the dealer.
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post #4 of 4 (permalink) Old 03-31-2019, 10:40 AM
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Here is a link to the online service manual section regarding the start stop push button - Hyundai Azera: Button Engine Start System - Body Electrical System - Hyundai Azera 2011-2019 Service Manual

You can look through other pages at that site for information on the shift lever and transaxle range switch.
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