Threw a rod at 34k miles recall 953 - Hyundai Forums : Hyundai Forum
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post #1 of 29 (permalink) Old 04-12-2019, 03:26 PM Thread Starter
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Threw a rod at 34k miles recall 953

Engine and harness is getting replaced under warranty. The rod and knocking shouldn't of happend because of the software recall but did.
Going to be 10 weeks with out Santa fe as the engine and harness are on back order. They told me this fixes the current engine issue but may happen again. This is why they gave us an extra 20k miles on warranty. Now 10yr 120k.
I said so if this happens after it expires then what? It's out of pocket they said. So in all there is no fix for this issue. There have been reports of customers getting 3 engines in 1 years time which is ridiculous.
It started with a rattling which I thought my exhaust shield that came loose. Later that day before I could look at the where the noise was coming from in started the car to an obvious knocking noise and thought no way this has 40k miles in it. Had it towed to hyundai where they confirmed it was a engine defect.
Now have to wait 7 days for loaner car as my dealer stated they have over 60 cars in shop w same problem and they are waiting for engines.
Wow what a f up on hyundai. I cant believe we will all be stuck with these suv's until they are all unsellable if not already.
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post #2 of 29 (permalink) Old 04-12-2019, 03:30 PM Thread Starter
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They said i could get a rental covered for up to $38 per day for the 10wks. But I have to pay w my own money and they will send a check at the end. I said so I have to lay out almost $2000 of my own money for a car because of hyundai's mistake. They said yes... wow my 1st hyundai and 7th new car. I've never felt with anything like this from Honda or Nissan cars. Smh
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post #3 of 29 (permalink) Old 04-12-2019, 04:37 PM
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Why not send them an invoice every week?
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post #4 of 29 (permalink) Old 04-12-2019, 06:18 PM
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What year is your Hyundai?
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post #5 of 29 (permalink) Old 04-12-2019, 06:32 PM
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They said i could get a rental covered for up to $38 per day for the 10wks. But I have to pay w my own money and they will send a check at the end. I said so I have to lay out almost $2000 of my own money for a car because of hyundai's mistake. They said yes... wow my 1st hyundai and 7th new car. I've never felt with anything like this from Honda or Nissan cars. Smh
yep I hear you - a lot folks post on here that their Hyundai is great, no problems, or why would anyone complain Hyundai will get you a new engine. Is it really worth going through all this - and here's the worst part - it is alleged and being investigated by the DOJ that Hyundai has known of the engine issue going back many years but continued selling them to unknowing customers.

it is a very bad way of doing business.

Just the facts ma'am - 168k and rising by the hour
Death, taxes and Theta II engine failures
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post #6 of 29 (permalink) Old 04-15-2019, 10:20 AM
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yep I hear you - a lot folks post on here that their Hyundai is great, no problems, or why would anyone complain Hyundai will get you a new engine. Is it really worth going through all this - and here's the worst part - it is alleged and being investigated by the DOJ that Hyundai has known of the engine issue going back many years but continued selling them to unknowing customers.

it is a very bad way of doing business.
This is where I'm confused---year after year Hyundai/Kia are in the top 5/10 most reliable cars---even through 2018 ahead of most German cars, etc. I can't fins the % of engine failures, does anyone know? Anyway, here's a reliability report from 2018 compiled from 500,000 owners---which is a good sampling:

https://www.autoguide.com/auto-news/...ty-survey.html


I'm not defending them, just trying to find out the overall scope of failures.
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post #7 of 29 (permalink) Old 04-15-2019, 04:55 PM
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This is where I'm confused---year after year Hyundai/Kia are in the top 5/10 most reliable cars---even through 2018 ahead of most German cars, etc. I can't fins the % of engine failures, does anyone know? Anyway, here's a reliability report from 2018 compiled from 500,000 owners---which is a good sampling:

https://www.autoguide.com/auto-news/...ty-survey.html


I'm not defending them, just trying to find out the overall scope of failures.
Reliability certainly not a strong suit for European cars for a long long time now, I wouldn't dispute the overall reliability ratings for Hyundai/KIA , but conversely I wouldn't ignore the Theta engines issues - but one would have to assume not frequent enough to significantly degrade the overall reliability ratings. So that could well mean the overall failure Theta II failure rate is somewhat less than 10% , likely worst yrs were in the 2011 - 2014 ,but I don't think one can just simply ignore that it is an ownership risk. Some makes do have more resilient engines, but they cost more.

Just the facts ma'am - 168k and rising by the hour
Death, taxes and Theta II engine failures
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post #8 of 29 (permalink) Old 04-15-2019, 05:52 PM
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Surveys mean nothing. Most filling out surveys don't have a clue and can't popped their hood or check their tire psi.

Failure rate is pretty high for an Asian vehicle, probably even worse than many domestics or Euro vehicles.

I guess that in a certain income and price point, a consumer, especially of blue collar pedigree, expects the vehicle to last longer. Those buying/leasing new German vehicles dispose of them more frequently, and why I wouldn't want a used Euro car.

Hyundai may be a great car to lease. But, long term ownership, especially if one is expecting their toddler to drive it during their high school or college years, is something one might want to research. I can get more from Honda or Toyota and will next time. We don't ever plan on buying a Hyundai/Kia product again. Fool me once... shame on Hyundai. There won't be any shame on me.

How does a company rebuild their reputation after tormenting 10's of thousands of families that had to go thru engine replacement? a day out of work for every recall? a day out of work for every warranty repair?

If my engine is defective and finally fails, it doesn't just affect me. It affects my family and leaves a mark on them when I say... the POS krapped out and we'll never get another one again.

Hyundai will do what some other automakers did.... eliminate the engine and start over with great marketing, financing, warranty, looks, and bloated features.... forget the past!

The 2.5L theta-iii will have dual injection with some of their engines already dumping VVT-EGR for a cooled EGR valve system. If anything, it would be genius to dump the 'Theta' nomenclature. These Smartstream engines, the 1.6T and 2.5, will be matched to the 8-speed. Smart to dump the DCT headache with the 1.6T.

Motto for advice giving on a forum: You can lead a horse to water, but you can't make it drink.

Sad country is where most neutered men can't change a tire or use a tire PSI gauge, can't check their engine oil or even pop their hood.

TrollBots are everywhere. Paid trolls are easy to spot in the 'off topic' forums everywhere.

Those who say it cannot be done, should not interrupt the person doing it.
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post #9 of 29 (permalink) Old 04-15-2019, 06:17 PM
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I guess that in a certain income and price point, a consumer, especially of blue collar pedigree, expects the vehicle to last longer. Those buying/leasing new German vehicles dispose of them more frequently, and why I wouldn't want a used Euro car.

I can get more from Honda or Toyota and will next time. We don't ever plan on buying a Hyundai/Kia product again. Fool me once... shame on Hyundai. There won't be any shame on me.
Yeah on the German cars you can pickup used for relatively cheap as a lot of owners do just what you say. But the used ones can be pretty costly to maintain.

I spent the last week helping my son buy a used Toyota Tacoma - a real eye opener how much value they retain, albeit a bit higher in mtn areas like CO but drove some with well over 100k miles and they do really hold up well, spent a little time on the Tacoma forum and a good number of owners with 300k miles boasting about how reliable they have been.

As I've pointed out numerous times - I've never seen a Hyundai or KIA on lists of cars that people keep or last the longest, often 50% of the list cars are Toyota or Lexus models. Hyundai/KIA cost less and they just aren't designed/built as well as Toyotas or Hondas.

Toyota for yrs mostly avoided GDI and turbo charging in a number of their engines but their engines stayed reasonably competitive in terms of power and fuel economy but bested most all other brands when it comes to reliability.

Just the facts ma'am - 168k and rising by the hour
Death, taxes and Theta II engine failures
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post #10 of 29 (permalink) Old 04-15-2019, 06:40 PM
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Cut open the oil filter (thanks bro for the oil filter cutter) from my 2nd oil change (very shortened oil change interval) on my new engine that was replaced 4 months ago. At least a dozen metal flakes and almost every pleat had a couple of sand particles on it. Lot less metal than first oil change which happened the same day I brought the vehicle home but the sand/grit particles is disturbing. How difficult is it to clean a block of casting residue, seriously?

Good news, my '18 Elantra 5w30 with 5,000 miles on this oil change had not a singe spec of metal or grit in the oil filter pleats. I will pull a UOA on its next oil change just to make sure all is ok. Never ever had metal flakes in the oil in any of my vehicles to include my WK CRD which is pushing 130k miles so not happy with the replacement 2.0T engine but have been told that metal flakes is normal for a new engine....perhaps new normal for a Theta.

I'm pretty confident that I will get at least 180,000 miles out of my Elantra. It is so underpowered and underworked (73.5 hp/liter) for an engine it has to last longer.
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