How is the build quality of your Santa Fe? - Hyundai Forums : Hyundai Forum
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post #1 of 19 (permalink) Old 06-09-2019, 01:23 PM Thread Starter
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How is the build quality of your Santa Fe?

After a week/300 miles of driving our brand new 2.0 LTD I started noticing somewhat unpleasant quality issues with the body and interior.

1. Left-bottom plastic door covers touch each other when opening rear door first. You can see one panel is deeper than the other.

2. Interior. In several places fabric on the roof "gets out" of rubber panels, I have corrected this by pushing them back, will take photos if it appears again.

3. Trunk. Plastic panel don't go under rubber. I feel like a couple plastic pistons missing or not attached.

What do you guys think? I plan to visit the dealership next week and get their opinions and fixes.
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post #2 of 19 (permalink) Old 06-09-2019, 02:09 PM Thread Starter
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Plastic door covers at a different angle:

I have checked the screws and body panel gaps - everything seems untouched and fine unless I am missing something.
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post #3 of 19 (permalink) Old 06-11-2019, 12:53 AM
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Quote:
Originally Posted by Adv Vantage View Post
After a week/300 miles of driving our brand new 2.0 LTD I started noticing somewhat unpleasant quality issues with the body and interior.

1. Left-bottom plastic door covers touch each other when opening rear door first. You can see one panel is deeper than the other.

2. Interior. In several places fabric on the roof "gets out" of rubber panels, I have corrected this by pushing them back, will take photos if it appears again.

3. Trunk. Plastic panel don't go under rubber. I feel like a couple plastic pistons missing or not attached.

What do you guys think? I plan to visit the dealership next week and get their opinions and fixes.
Mine has that problem in the rear cargo area. Exact same way with the trim not being attached to those pillars. My transmission Also went out but was replaced. The new transmission shifts tougher than the first but at least all the gears work. Also a piece of chrome near the windows has begun to lift off. I’m not sure if it was just glued on or what. I’ll be happy when this car is no longer mine to deal with.
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post #4 of 19 (permalink) Old 06-11-2019, 05:33 AM
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Hi Adv Vantage...

I have the same exact same trim issue in the rear.. I used a bore scope and it appears all clips are installed and fully seated...

Let me know if you get it fixed or find a fix yourself..

3. Trunk. Plastic panel don't go under rubber. I feel like a couple plastic pistons missing or not attached.



Quote:
Originally Posted by Adv Vantage View Post
After a week/300 miles of driving our brand new 2.0 LTD I started noticing somewhat unpleasant quality issues with the body and interior.

1. Left-bottom plastic door covers touch each other when opening rear door first. You can see one panel is deeper than the other.
https://www.youtube.com/watch?v=mUM4PGd_eHg

2. Interior. In several places fabric on the roof "gets out" of rubber panels, I have corrected this by pushing them back, will take photos if it appears again.

3. Trunk. Plastic panel don't go under rubber. I feel like a couple plastic pistons missing or not attached.

What do you guys think? I plan to visit the dealership next week and get their opinions and fixes.
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post #5 of 19 (permalink) Old 06-11-2019, 09:14 AM
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Quote:
Originally Posted by Adv Vantage View Post
After a week/300 miles of driving our brand new 2.0 LTD I started noticing somewhat unpleasant quality issues with the body and interior.

1. Left-bottom plastic door covers touch each other when opening rear door first. You can see one panel is deeper than the other.

2. Interior. In several places fabric on the roof "gets out" of rubber panels, I have corrected this by pushing them back, will take photos if it appears again.

3. Trunk. Plastic panel don't go under rubber. I feel like a couple plastic pistons missing or not attached.

What do you guys think? I plan to visit the dealership next week and get their opinions and fixes.

Decided to check the plastic door trim in #1. One side of mine is super uneven. The other side is perfectly aligned. So annoying how shoddy the build quality is on this car.
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post #6 of 19 (permalink) Old 06-12-2019, 11:51 AM
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The build quality of this vehicle is what to be expected for the first productions runs of a new model and especially considering the price. It should improve with later production runs and in subsequent years. I would say it's average for the class. I do think the design with minimal A pillars and the glass panoramic roof will be more conducive to rattles and squeaks in future years. A solid sheet of steel is well just more solid then a bunch of moving glass panels.

It's better than the GM, Fords and Chrysler's of the late 80s and 90s, but certainly not Lexus. Then again the cost is nowhere near Lexus cost. I hate rattles and misaligned panels as much or more than the next person, but I am somewhat accepting that I will have to work with the dealer to try to correct things.
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post #7 of 19 (permalink) Old 06-12-2019, 01:07 PM
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No problems here.
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post #8 of 19 (permalink) Old 06-12-2019, 01:10 PM
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My limited seems very good. No squeaks or rattles, fit and finish is very good as well. Only had one problem. The low-speed fan button failed, it would not come back up after being pressed so the panel had to be replaced.
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post #9 of 19 (permalink) Old 06-12-2019, 02:11 PM
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The one thing that I've noticed is that the trim below the interior driver's side window that transitions to a similar shape on the dashboard lines up quite well on the passenger side, but clearly has a vertical offset on the driver's side. It all feels solid and there's no evidence that my car had been in an accident prior to delivery, so I'm assuming that it's within tolerance. The rest of the door components appear ok as well.
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post #10 of 19 (permalink) Old 06-12-2019, 04:22 PM
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Both my 19 SF Limited AWD 2.4 delivered in Oct 2018 and my 12 Camry I picked up Mar 2012 had superb quality on delivery, fit n finish, paint etc was great. I can't say that for my many years of Chrysler products (Jeeps, 300, minivans) or earlier GM products. I've bought 10 new and a bunch more used vehicles in almost 50 years and both Hyundai & Toyota build quality & first 90 day reliability were the best by far.
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