Question About The Hyundai Recall Thing - Hyundai Forums : Hyundai Forum
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#1 Old 10-06-2009, 04:34 PM
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BlackSpades45
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ok about 2 weeks ago mayb i got a Hyundai recall letter and it said that anyone that owns a hyundai should go to a local hyundai dealer immediatly due to corrosion of the inner frame something like that and some other parts but also it will replace the corroded part for free no charge ......so if anybody got this letter please respond and did the letter help ur vehicles? just to wonder? i wouldnt kno yet cause i got to go back another 3-4 days til i get a call sayin they got the parts...
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#2 Old 10-07-2009, 12:56 PM
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..MiamiLX..
We all get Recall letters from time to time. Of course the new parts will help. Are you having problems?
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#3 Old 10-07-2009, 06:31 PM
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BlackSpades45
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well not really just wanted to kno how can they replace and put back in a new piece thats corroded (like inner frame) and how long will it take? will they check the whole vehicle for corroded parts or just specific parts thats on that letter?
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#4 Old 10-08-2009, 08:08 AM
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tomkeyser
I heard an extremely loud sound while driving my 1999 Hyundai Sonata GLS coming from the front passenger side of the vehicle and all of a sudden the front of the vehicle dropped significantly. I immediately stopped the vehicle and got out to see if I had hit something or to see exactly what had happened. Upon inspection the front passenger side A-Frame had completely rusted out of the sub frame of the vehicle causing it to break completely off. Thankfully I was travelling at a low rate of speed or it could have caused a major accident or even further damage to the vehicle.

Upon research it was discovered that there is a NHTSA CAMPAIGN ID Number: 09V124000 that addresses this same issue prompting Hyundai to issue a recall 089, however, when I contacted the dealership they stated there was no recall for this vehicle. The factory recall campaign covers vehicles in the "salt belt" and this vehicle was originally titled in Missouri and we owned it in Illinois which are both considered part of the "salt belt" as salt is used to melt ice on the roads during the winter months.

Hyundai consumer affairs was absolutely no help and they did nothing but contact the dealership...which in turn looked up the VIN and told them it's not covered under the recall. I told consumer affairs that I need someone in Hyundai to explain to me why this particular vehicle is not covered and they told me to look in my owner’s manual under "Alternative Dispute Resolution" which is absolutely garbage because that tells you to contact a third party for dispute resolution...why can't Hyundai answer my question, it's their vehicle and THEIR RECALL!!! I'm absolutely disgusted with Hyundai consumer affairs and I am appalled that they won't honor a SAFETY RECALL!

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#5 Old 11-08-2009, 09:15 PM
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portsmouth
Hello, did get a recall letter for my first sonata and took it in to a local dealership, 3-4 days later it was ready, dealership reallly complained about how much work it was and how they broke other pieces put in the new frame.
Well a 8 point buck took that sonata out of commission about 2 weeks ago, so bought another one and took it to the same dealership took them 5 days this time and complained just as much.
My best guess is the frame was much stronger than before the recall as the frame held but not the hood,fender,windshield, grill, rad and headlight and possible engine damage.

BTW the deer didn't make it either
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#6 Old 11-13-2009, 08:20 AM
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hyperlexis
QUOTE (BlackSpades45 @ Oct 6 2009, 02:34 PM)
Quote:
ok about 2 weeks ago mayb i got a Hyundai recall letter and it said that anyone that owns a hyundai should go to a local hyundai dealer immediatly due to corrosion of the inner frame something like that and some other parts but also it will replace the corroded part for free no charge ......so if anybody got this letter please respond and did the letter help ur vehicles? just to wonder? i wouldnt kno yet cause i got to go back another 3-4 days til i get a call sayin they got the parts...
Yes. Get it done ASAP, especially before winter, I would recommend. It's for the subframe that actually holds the engine and transmossion. There is a design defect and they have been found to abnormally corrode -- which can result in the part breaking loose, the engine dropping and, like the poster above stated, severe damage to the car, and if driving the possible loss of control and a collision, death, other bad things, etc.... The recall notice explains the details more fully. Read it. My subframe looked totally normal on the outside when my car was up on a lift. I never imagined there was anything wrong. Then when my dealer hit it with a mallet during the recall procedure, the hammer went clean through the metal because the part was so badly rotted out and weakened on the inside. They then replaced the entire part. The dealer had the new subframes in stock and it took about two hours.

This is not something to poo-poo as an insignificant little trifle as some, for some peculiar reason, have done. Get it done ASAP. Your safety depends on it.
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#7 Old 11-23-2009, 08:36 PM
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mymarbles
Just got the 2003 Elantra back from the recall work. They check to see if whatever suspension parts are corroded too much, and if so, replace where necessary. If not bad, they clean it up a bit and apply some kind of rustproofing/corrosion fighting stuff, which is what they did on mine.

Dropped it off this morning and six hours later it was ready to pick up. Plus they ran it through the car wash -- all free of charge.
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#8 Old 11-23-2009, 10:12 PM
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richm2256
We got the recall notice on my girlfriend's 2002 Sonata as well, and I just took it in last Thurs.

Picked the car up at 5PM Friday (closing at 5:30), and as I put the car in reverse, the engine surged!!! Put it in park, and it surged up to 3k rpm!!!!!!! I immediately shut it off.

Went right in to get the service manager, who heard it himself after I rstarted the car. He grabbed the tech who did the job, who had me shut the car off and restart it again. Didn't surge this time.

Now I'm no novice to automotives, been a car guy since I could walk, and have worked on my own cars for years. Been in the auto parts business for years as an outside salesman, in and out of countless garages, talking with techs about drivibility issues. I've attended seminars for my customers, and know how systems basically operate.

I'm no dummy.

Tech checks the MAF sensor and tells me it's a cold start issue (which this car has NEVER had, she bought it new and has about 65k on it). I think it's total BS but tell the SM that I'll take it home and see how it goes. As soon as I pulled out of the yard, car is sounding funny, not running smoothly, and makes the damndest noise taking a right turn. No sense going back, the shop is closing and I can call him Monday if there's any problem, he said.

Called the SM today and he says he has no idea why the car is runnimg like that, maybe something was going wrong with the car before he got it. All they did was unplug the MAF, he said. Like I said, I know cars. I have no idea what steps Hyundai has them take to exchange the subframe, but I can't imagine it involves any engine management equipment on the upper part of the engine.

I told him that I wanted them to take a look at it, that the car was runing PERFECT when I brought it in, and asked that a different tech do the work, knowing that a different set of eyes might catch something the first tech screwed up. SM said no, the same guy would be doing the work.

Not how you get a good CS rating, that's for sure, which he was so concerned about when I picked up the car.

I'm going to see if I can bring the car to a different dealership, or possibly call the Zone Service manager in NJ, rather than let these guys fart around with it again.

Anyone ever hear of a car going in for this recall and coming out with drivibility problems?
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#9 Old 11-27-2009, 10:50 PM
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richm2256
Tom, I am now in possession of a 33 page TSB from Hyundai, which explains what vehicles qualify for the recall. You are correct, Missouri and Illinois are both listed as eligible states. The TSB says that the recall is applicable to 1999-2004 Sonata's from "Job 1" through to November 20, 2003 cars. I can't see where your car doesn't fit in that group.

If you already had the work done, Hyundai will reimbusre you if you had the subframe repaired between April 14, 2008 and before receiving the actual recall notice. It's not clear if you had the work done and are seeking reimbursement, or if you are looking to have the recall done now and Hyuandai is refusing.

This is a federally mandated recall, not a voluntary Hyundai one, and you have recourse with the government. Contact the National Highway Traffic Safety Administration at 800-424-9153 or visit www.safecar.gov Ask about campaign 089.
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#10 Old 12-05-2009, 10:53 AM
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rsnyder
I received the recall notice a week ago for my 2002 Sonata GLS (102K miles) and took it to my local dealer in northern Illinois yesterday. Inspection showed that the subframe was seriously deteriorated. They replaced the subframe and aligned the front wheels. The alignment MUST be done if the subframe is replaced. Some of the minor noises I used to hear out of the front end appear to be gone as well. The car was dropped off at 7:30 AM and ready by 4:30 PM.
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