Subframe Recall - Hyundai Forums : Hyundai Forum
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#1 Old 09-17-2009, 04:00 PM
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hyperlexis
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I just had my engine subframe recall work done today -- in fact, they are still doing it and I have a loaner for the day. I was shocked when the girl came in and told me they are replacing the entire part because there was a huge hole in the subframe near the right suspension mount. I told her that I had seen the car up on lifts many times before and there were NO rust holes visible. She showed me a photo of it and then we talked to the mechanic he said he actually made the hole when he hit it as part of the testing procedure. The thing was rotted out inside so badly the hammer whacked right through it.

Point being -- if its covered by the recall, get your Sonata looked at by your dealer ASAP, because even if its engine subframe has no apparent external rust, it could be dangerously corroded and weakened inside.

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Scanned HMA Docs Links re Sonata/XG350 Subframe Corrosion Recall

http://nhthqnwws111.odi.nhtsa.dot.go...9V124-3927.pdf

http://nhthqnwws111.odi.nhtsa.dot.go...romPublic=true
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#2 Old 09-21-2009, 03:12 PM
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Carlos026
What years does this recall cover and do i have to pay Hyundai to check the car for corrosion damage?
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#3 Old 09-22-2009, 12:27 AM
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hyperlexis
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QUOTE (Knight026 @ Sep 21 2009, 02:12 PM)
Quote:
What years does this recall cover and do i have to pay Hyundai to check the car for corrosion damage?
It covers the 99. The dealer will be able to check for sure based on your VIN. There is never a charge to have a recall item checked or performed.

One tidbit -- if they do change your car's subframe, ask the dealer to be mindfull of the bolts included in the kit. They just did my recall and replaced the entire subframe. Soon after getting home, however, there was a terrible creaking/rubbing noise coming from under the floorboards when accellerating or braking. I had to drive the car back the next day and they again had to repair it. They told me that the bolts included in Hyundai's repair kit are too long for this model and were rubbing against the bottom of the floorpan. So the mechanic had to cut down the bolts to shorten them. The noise is now gone, and I'm crossing my fingers nothing else will happen with this. I hope they didn't scrape the undercoating off the steel on the bottom of the car! Ughhhhhh.
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#4 Old 09-22-2009, 06:26 PM
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StellaMiasDad
Hello Everyone,

My wife owns a 99 Sonata GLS with the V6/2.5 liter engine. Chassis broke as she was parking the car in the driveway and car completely fell to the floor. At first I did not know about the recall and starting searching salvage yards for another chassis. To make a long story short, I was told by a friend of a friend that it was a recall and that I should call my Hyundai dealer. I called Hyundai Canada and was told that they could not confirm if was a recall or not but that that they were in the process of examining the issue. I couldn't wait so I called up my local Hyundai Dealer and spoke to a gentleman in the service department and he confirmed that it was indeed a recall. They picked up the car on a flatbed and changed the entire sub-chassis, both front axles, one lower tie-rod and an alignment. I was provided with a courtesy car for a day as well.

I was FURIOUS with the fact that the car broke with my wife and daughter in the car but VERY grateful that it happened in my driveway and not on the freeway! Hyundai made everything right though and I was pleased with their service.

By the way, I didn't have to pay anything for all the repairs. Not a cent.

Hope this helps someone.

Mike.
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#5 Old 09-29-2009, 07:45 AM
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Just had my 2000 Sonata one owner with 153,000miles subframe replaced and frt. end aligned by Hyundai USA.
Servicing dealer is Clay Chevrolet/Hyundai located in Norwood, Mass. provided excellent service.

First I dropped off car on a Sunday afternoon and it sat @ dealer service lot for two days.
I had to call them on a Wednesday AM, but later in the day they called back and said they drilled three holes in the subframe and the metal was below the allowable thickness the Mfg. recommends.
So they repaced it the next day Thursday was ready to drive that evening.
Picked up on a Saturday drove home approx. 20 miles no problem.
My only minor quirk was with the dealer Clay Chevrolet/Hyundai is the lack of communication for the first two days made me feel uneasy. I had to follow-up with a phone call 2 days later.
I still recommend them for service 4 Stars out of 5.
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#6 Old 10-01-2009, 01:08 PM
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stevio666
Is this recall in the States only or is it happening in Europe as well?
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#7 Old 10-01-2009, 09:53 PM
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jiggaflex
QUOTE (hit1 @ Sep 29 2009, 06:45 AM)
Quote:
Just had my 2000 Sonata one owner with 153,000miles subframe replaced and frt. end aligned by Hyundai USA.
Servicing dealer is Clay Chevrolet/Hyundai located in Norwood, Mass. provided excellent service.

First I dropped off car on a Sunday afternoon and it sat @ dealer service lot for two days.
I had to call them on a Wednesday AM, but later in the day they called back and said they drilled three holes in the subframe and the metal was below the allowable thickness the Mfg. recommends.
So they repaced it the next day Thursday was ready to drive that evening.
Picked up on a Saturday drove home approx. 20 miles no problem.
My only minor quirk was with the dealer Clay Chevrolet/Hyundai is the lack of communication for the first two days made me feel uneasy. I had to follow-up with a phone call 2 days later.
I still recommend them for service 4 Stars out of 5.

are 2000 sonata's under the recall as well?
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#8 Old 10-02-2009, 10:05 AM
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hyperlexis
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QUOTE (jiggaflex @ Oct 1 2009, 08:53 PM)
Quote:
are 2000 sonata's under the recall as well?

Oh yeah the recall spans multiple years and multiple models including the XG300 and the Elantras, etc. My dealer told me that some models have the rear suspension components included as well (not the Sonata).

I have still never received a warning letter from Hyundai regarding the recall, and this has been going on for over five months and winter is almost here. So I just took the car in myself. When they hit my car's subframe during the test the hammer went clear through the metal because it was so badly corroded inside. So far I have received two recall letters from Whirlpool for a refrigerator recall on a home I moved from four years ago. But for the car, still nada. Anyone else get a notice?
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#9 Old 10-08-2009, 08:05 AM
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tomkeyser
I heard an extremely loud sound while driving my 1999 Hyundai Sonata GLS coming from the front passenger side of the vehicle and all of a sudden the front of the vehicle dropped significantly. I immediately stopped the vehicle and got out to see if I had hit something or to see exactly what had happened. Upon inspection the front passenger side A-Frame had completely rusted out of the sub frame of the vehicle causing it to break completely off. Thankfully I was travelling at a low rate of speed or it could have caused a major accident or even further damage to the vehicle.

Upon research it was discovered that there is a NHTSA CAMPAIGN ID Number: 09V124000 that addresses this same issue prompting Hyundai to issue a recall 089, however, when I contacted the dealership they stated there was no recall for this vehicle. The factory recall campaign covers vehicles in the "salt belt" and this vehicle was originally titled in Missouri and we owned it in Illinois which are both considered part of the "salt belt" as salt is used to melt ice on the roads during the winter months.

Hyundai consumer affairs was absolutely no help and they did nothing but contact the dealership...which in turn looked up the VIN and told them it's not covered under the recall. I told consumer affairs that I need someone in Hyundai to explain to me why this particular vehicle is not covered and they told me to look in my owner’s manual under "Alternative Dispute Resolution" which is absolutely garbage because that tells you to contact a third party for dispute resolution...why can't Hyundai answer my question, it's their vehicle and THEIR RECALL!!! I'm absolutely disgusted with Hyundai consumer affairs and I am appalled that they won't honor a SAFETY RECALL!
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#10 Old 10-08-2009, 02:15 PM
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hyperlexis
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QUOTE (Tom Keyser @ Oct 8 2009, 07:05 AM)
Quote:
I heard an extremely loud sound while driving my 1999 Hyundai Sonata GLS coming from the front passenger side of the vehicle and all of a sudden the front of the vehicle dropped significantly. I immediately stopped the vehicle and got out to see if I had hit something or to see exactly what had happened. Upon inspection the front passenger side A-Frame had completely rusted out of the sub frame of the vehicle causing it to break completely off. Thankfully I was travelling at a low rate of speed or it could have caused a major accident or even further damage to the vehicle.

Upon research it was discovered that there is a NHTSA CAMPAIGN ID Number: 09V124000 that addresses this same issue prompting Hyundai to issue a recall 089, however, when I contacted the dealership they stated there was no recall for this vehicle. The factory recall campaign covers vehicles in the "salt belt" and this vehicle was originally titled in Missouri and we owned it in Illinois which are both considered part of the "salt belt" as salt is used to melt ice on the roads during the winter months.

Hyundai consumer affairs was absolutely no help and they did nothing but contact the dealership...which in turn looked up the VIN and told them it's not covered under the recall. I told consumer affairs that I need someone in Hyundai to explain to me why this particular vehicle is not covered and they told me to look in my owner’s manual under "Alternative Dispute Resolution" which is absolutely garbage because that tells you to contact a third party for dispute resolution...why can't Hyundai answer my question, it's their vehicle and THEIR RECALL!!! I'm absolutely disgusted with Hyundai consumer affairs and I am appalled that they won't honor a SAFETY RECALL!

Well they are simply not telling you the truth -- the '99 and several other years are all part of the recall. What has since happened with your car?
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