Has anyone experienced this problem with their Smartkey?
We have a new ix35 with Media pack and Smartkey. The Smartkey regularly fails completely - there is no response at all either by pressing the door handle button or the key fob. The only way to get in is to take out the small metal key and insert it into the door lock and turning it, then the car has to be started by inserting the key fob into the socket in the console box. Both fobs are the same, and it is not a battery issue - the car is only months old. The car would reset itself to normal usually quite quickly after that, until the next time, which could be in a few days time. When it happens it is like the car is in shutdown mode - all electrics (lights, alarm, etc. ) are dead.
The dealer has changed the door key latch/electronics, but to no avail. They are a bit flummoxed, but we are getting frustrated at the inconvenience this problem causes.
Anyone has any experience on this issue?