Join Date: Feb 2007
Location: Mid-Atlantic area, USA
Drives 2011 Tucson after the unfortunate demise of my Santa Fe
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2011 Tucson - just got it a month ago (thanks to my Santa Fe being totaled). And my Samsung Epic phone is not much older. This is the first time I've ever used Bluetooth, so high probability of lack of operator understanding!
The dealer set up the phone/car connection for me and it seemed to work for a week or so. Then I started having problems where the phone wouldn't connect "No phone connected, please connect phone". Sometimes I could just push the select button and it would work. (The phone's name was on the screen). Then that stopped working, and I got some sort of "pair" error. Each time, I've managed to get it to work eventually, although I tried several things randomly and am not sure what sequence worked. When I looked at the phone, it said it was connected. So I tried to disconnect it which seemed to take a long time, but maybe that's normal.
This is the only phone associated with the car, at least since I got rid of some demo(?) someone else had attached. I saw another thread that looked somewhat similar, but for a different phone, so I'm guessing this is not an unheard of problem?
Can anyone give me a quick lesson on just what steps I need to take when this happens to get it to work again? This whole Bluetooth thing is still very unintuitive to me!
Hey, Lee. By no means am I an expert, but I have used it enough to be dangerous. First thing I would do is to get into the bluetooth preferences on your phone with the car OFF. Make sure that your Tucson shows up as a paired/linked device that your phone has already recognized AND remembered. If it is there, then go to the Tucson and start it up. After a half-minute or so, get into your bluetooth settings on the Tucson. (Mine is the Limited, so it is on touchscreen; if yours is not, I'm not sure what sequence of buttons you might need.) Verify that your phone is the only one in the list. If it IS and it is not picking it up, I would delete it and try again. If that still doesn't work, you might want to find the Hyundai compatibility list; this shows all the phones that can/cannot connect, as well as what issues some of them have.
Best of luck.
Hmm, possibly one more clue. I stopped at the grocery store the other day. After I'd unlocked the back hatch and put my groceries in, and put the cart back, I got in the car and checked the phone. It said "connected" but I'd never turned the car on. When I turned the car on, its bluetooth didn't connect. (I forget which error msg I got when I pushed the steering wheel button, prob no phone connected).
What I did try, though, was going into the phone settings and pushing buttons until I got it to try to disconnect. That still took a bit. It finally did disconnect and reverted to "paired". I didn't try to reconnect on that trip, but the next morning when I turned on the car, it all functioned as expected.
So question - is the car's BT somehow active even if the car isn't turned on? How could the phone be "connected" if the car wasn't? (Or maybe when I went into the grocery store, it never fully disconnected but why wouldn't it?).
Sorry for the questions - I'm still trying to learn! One more query - I'm planning on getting a remote starter. (Had one in my dearly departed Santa Fe and loved it). Is starting the car from a distance going to affect BT? Presumably the phone wouldn't be close enough to connect, although I don't know what distance to even expect. If so, would they then detect each other when I get into the car with both units already turned on?
|BTW I found a post here that says that unlocking the doors w/ the remote starts up Bluetooth and that doing it from too far away might make it not catch the phone's BT signal. I don't think that is my problem here since there are many other times that I've stood behind the car to unlock the hatch area and didn't have this problem. AND I frequently see how far I can be from the vehicle to lock/unlock it because I park in a large open lot at work and that's one way of helping to locate the car. (And besides, nothing seems to speed up the BT connection. I'm usually a block or so away before the little icon comes on ).|
Mine connects right up no problems........one thing worth mention..........
The Tucson starts to boot up the Navigation and synch your phone when you click the key fob to unlock the doors........the idea is to have it ready to go when you get in the car and start it.
If you unlock the doors when your a long ways off it might not catch the Bluetooth signal from your phone and might not synch.
I unlock the door with the fob when I'm right at the drivers door and I've never had an issue.
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