Hi
Glad I found this forum.
I was just about to sign on the dotted line, when a dealer warned me about the fuel consumption. THANK YOU !
I then test drove an Ex Hyundai head oofice example (automatic) with 8000 miles on the clock. I was amazed that it was only getting 19 mpg (US) on the clock.
I have since test driven 2 more and none have been any better.
I contacted Hyundai who admitted there is a problem and were taking steps to see if it can be solved.
I hope it can, as we have tried all the competition and love this car. especially the seats and inside space along with the good looks.
We have decided to wait and hope Hyundai are true to ther word and can sort someting out.
PS I have 2 large vans with 2 ltr diesel engines which constantly return over 35 mpg with loads on. The BHP and Tourque are very similar
I also have a 2litre people carrier Automatic which returns over 35 mpg

Very well said ! (I only just read your post)
Although I think that the Uk gallon is 4.54 liters.
I think I would be very happy if I bought a Tucson crdi that got 11-12 lt/100km average.

Hi Crispy,

Interesting point about a dealer warning you of the poor fuel consumption.
Was it the Hyundai dealer or some other garage ??

The reason I ask is that if a dealer sells you are vehicle with a known problem and does not mention that problem to you they may well be committing an offence.
In your case if the dealer is Hyundai they appear to be acting correctly which is nice to know.

I ordered a 2.0 petrol two days ago, the dealer advised there were issues with the diesel fuel efficiency ...... Burnham Hyundai .... i was impressed at their honesty.

berksTucson .......... can you tell us exactly what your dealer said to you about the issues with the diesel fuel efficiency please ?

I think it could be very important and useful for everyone to know.

Also, do you remember the name of the person who you were dealing with ?
Could you email with as much info as possible please, my addy is in my profile.


Thanks

Had my Tucson CRTD Auto since beginning of March, the very best I have managed running around town is 21MPG, I have spoken to Hyundai UK and asked them what was going on, they admitted there is a big problem with fuel consumption and that they are trying to sort it out, they are waiting for the Koreans to send some engineers over later this month. I have asked why the Santa Fe mileage is closer to the quoted figures and was informed that the Santa Fe is tested as a commercial vehicle as it drives in permanent 4 wheel drive, therefore the tests are more stringent. They also told me that Trading standards are happy with the action they are taking to sort out the problems but after speaking to my local Trading standards it appears that they are giving them "time of indulgence" and that if Trading standards were asked to take the case on they would pursue it under mis-selling the car as economical when it is clearly not (lets face it we did not buy the diesel version because of the sound of the engine). Speaking to the service engineer at my local dealers he seems to think that there is a problem with the ECU and that they need to be replaced. Despite all the problems I must admit this is one of the nicest cars I have owned, and if the fuel consumption were better this would make this car a hard act to follow.

This post has been edited by Fraz103: May 10 2005, 01:18 PM

I wrote to them last week ( MD of Hyundai UK) still haven't had a response.
Would agree though the Tucson is a cracking motor for the money -apart from the fuel consupmtion!
We have done 5000 miles and haven't had any problems worth noting and the dealer has been helpful... again apart from the fuel issue.
Surely this would effect the emmissions too if it is using a lot of fuel? This would then possibly be taken more seriously in these days of counting the dust from the exhaust???
:wink2:

When I took my car back to the dealer the first time they told me they tested the emissions and that they were fine, does seem strange that the car is using excessive amounts of fuel but the exhaust emissions are normal?

The emissions issue has been puzzling me as well. Surely the more fuel that goes in, the more particulates are going to come out the other end?
As an update on my FC. I have had 2 more fill ups since last reporting. One came out at 34.1MPG and one at 32.2. with absolutely no change in driving style. Itsatucsonmatey is compiling a spreadsheet with fuel consumption for the diesel Tuc. It will be interesting to see what the outcome is, if enough of us give him the data.
Fully agree with you GlynC, the Tuc is a cracking motor and I do enjoy the drive. If only that FC could be sorted!!

Maybe the conclusion we should come to is that the consumption we are all getting is correct, the emmissions are satisfactory and the problem is that we have been conned by figures which bare no relation to reality.

I, like many others on the site purchased the car partly based on those MPG figures quoted in the brochure. If the consumption we are returning is correct, then we have been sold a product under false pretences and the seller should be held financially to task over it.

I for one am not in a position, financially, to take a multi national company to court over the issue and I would guess that the average Tucson owner is in the same boat. It therefore should fall on trading standards using current consumer legislation to fly the flag for us.

I can't see any option other than Hyundai holding their hands up and either making major mechanical changes or compensating us for our loss. I can't see that happening at the moment.

I cross my fingers and hope that I'm just a cynical old git and am proved wrong very soon!!
:angry2:

This post has been edited by weebrian: May 11 2005, 10:23 AM

Richwafta When you say you get 34.1MPG and 32.2 is this around town, on a run or combined figures, only if this is combined figures I would be over the moon to get that, I usually get about 21 running around town 24-25 on a combined run and about 30 on a motorway run???????

I have been reading through the feedback on fuel consumption and it is interesting that you have bought a four wheel drive vehicle that is driving four wheels, has a heavier kerb weight, streamlined like a brick and still expect fuel consumption of a passenger car!!!

Come on guys wake up, the figures in the brochure are conducted in laboratries not on on a track and do not load the engine for load such as passengers, luggage or the 4WD system.

The Tucson is a very capable vehicle built to do a job and in my opinion does it very well, yes it drinks a little fuel and in a perfect world it would be nice to do a little better but come on you purchased a 4x4 to possably tow a caravan across a field or take you boat to the river - surely you did not buy it for its economics.

If you want to improve your fuel consumption then drive it at 56mph with no passengers; the consumption will improve but roads are not like that, well certainly not where I live they have bends, junctions etc. Each time you slow down or accelerate the engine is loaded using more fuel so it will use more than the test figures.

Maybe you have bought the wrong car - would you buy an estate car and drive it across a field, get stuck and then complain to the delaer - No you wouldn't.

Any way time to go I need to go and enjoy my Hyundai not sit on a computer listening to you complaining.

K9XJR I agree with you to a point but firstly the Tucson is not a full time 4x4 it only uses 4x4 when needed so most of the time it is a 2wd car.
The problem most people are having is that we are not getting anywhere near the stated fc figures and in some cases we are getting less MPG than people with a Santa Fe with the same engine and it is a full time 4x4.

This post has been edited by pie2000: May 11 2005, 02:02 PM

K9
What a totally un helpful post!
We have genuine concerns over a vehicle that is clearly stated to do nearly 40 mpg combined and my best efforts have yet to reach 30!
Yes it is a reasonable size car but as I have pointed out in previous posts the Merc I own is heavier and has an engine nearly twice as big and returns over 40 .. even after a good pasting down the M1 today with the climate on!!
The figures are done in a laboratory but they are suppose to give a clear indication of what this vehicle is supposed to do.
Check here if you want to find out more it's a lovely EC ruling
http://www.vcacarfueldata.org.uk/index.asp
And whilst I agree driving styles can differ they should be 30% out!!
Question...
Why do people buy a diesel over a petrol...?
Because they like the clatter in a morning... I think not!
Diesel is also now 5-6p more expensive per litre. If your Tucson diesel does only 27-28 like mine then we would have been much better off with a petrol in the first place.
Unless you have any valuable comments to make that are useful to owners trying to sort out a problem then please don't ! :clap:

My FC is coming in on mainly motorway driving. I try to stay under the speed limits and am fairly lightfooted. I would be very upset to be getting the returns that Fraz103 is getting, no matter how I was driving.
Pie2000, you are absolutely correct in your reply to K9XJR. The Tuc is not a full time 4X4 and I for one checked the competition very carefully before going for the Tuc. Yes I did want a vehicle that would get me over a muddy field with my caravan. I also like the drive of a 4X4 type vehicle, I feel safer on the road. BUT, I also wanted economy, which is why I went for the diesel rather than petrol version. I commute 60 miles a day and that is where the most of my mileage is going to be. The Suzuki grand Vitara figures are 34MPG. The Toyota Rav4 is 39.5 and the Tuc was the same. Based on these figures, I went for the Tuc. And I think that apart from the disappointing fuel figures I made the right choice. We are hearing that Hyundai are investigating the FC. Would they be doing that if no one was complaining? And as Pie2000 pointed out, the Santa Fe owners seem to be getting better economy than us, in a full time 4X4 and bigger, heavier vehicle.
At the end of the day, I really do like the vehicle. Love the way it handles and nothing has fallen off!! :57:

This post has been edited by Richwafta: May 13 2005, 07:48 AM

K9XJR .............. might I suggest that you re read this whole thread and do a little research BEFORE launching into an ill informed tirade ......... what you seem to have missed/overlooked or simply ignored is that we ARE aware of the size etc of this vehicle BUT chose it based partly on the quoted fuel consumption figures which, although arrived at during lab testing, the vehicle manufacturer is required to comply with "in real conditions" to within 4% of said figures.

It is EEC legislation.

here here :clap:

Why has this thread been moved???

This post has been edited by GlynC: May 12 2005, 11:41 AM

Hi everyone I thought this article I found today in the Wisebuyers Guide (www.wisebuyers.co.uk)says what we as Tucson diesel owners have been trying to get across to those who ridicule the reasons for which we regularly complain..FUEL CONSUMPTION.
Here is the uncut article for your perusal....
May Market Report

In a month when the price of a litre of unleaded petrol rose to over 80 pence, registrations of fuel-saving diesel cars accounted for a record 32.5 per cent of April's new car market (source: SMMT). 60,692 new diesel models took to Britain's road for the first time, accelerating the drive towards diesel as the fuel of choice for huge numbers of motorists.

Not long ago, most diesel cars were bought by fleet operators keen to reduce running costs to the lowest possible levels. According to motor trade experts here at WiseBuyers, the majority of buyers of new MPVs and 4x4s are now actively choosing oil-burning engines rather than thirstier petrol alternatives. People carriers and family/leisure 4x4s are two important growth areas in the car market; and they're areas where private buyers far outnumber fleet and company users.

Most family users find that today's clean, efficient modern diesels suit their needs well. Outright