I have been watching the forum for a couple of months and now wish I had checked it out before placing my order!

Ordered:-

i10 Comfort
Blue
Automatic
With scrappage

Dealer promised:-

It would be delivered before the MOT on my wifes car expired as she could not be without a car

Dealer Delivered:-

Nothing

History:

I was at the dealer to look over their used cars, sales guy approached (as usual), and went on to explain about the 110 scrappage deal, before he wasted too much time, I told him it would take too long as we needed a car within 6 weeks because the MOT would expire and we could not be without a car. Sales guy disappeared for 5 minutes and came back saying he had a blue i10 auto in the country almost ready for delivery if I put a deposit down. It had already had Gaurdex applied so I would have to pay for that as well.

Following a test drive a deal was done.

Last week I called him to ask when my car would be available, he said he would call back. 2 days later he says it hasn't left the factory, I ask him why is it at the factory when he had told me it was already in the country, long pause followed by "I'll get back to you". Apparently there was a mixup, he assured he hadnt lied to me to make the deal, he was even good enough to not make me pay for the gaurdex as it would not have to be applied.

I told him to stick it where the sun dont shine. I have just managed to get my deposit back, even then they offered to go through their used list to see if there was anything I fancied, you have to laugh or else you'll cry!

So instead of having 6 weeks to find a replacement car I now have seven days, thanks for nothing Richmond Hyundai.

C.