QUOTE (JohnIrvine1 @ Nov 18 2009, 09:21 AM)

so no luck yet?
KAI.com customer service basically told me to F off. Due to the distance I can't return it and do a credit card charge back so I'm stuck with it. I'm pretty sure they knew this so they knew they didn't have to try to work with me.
I finally found another website(Rockauto.com) that sells a direct OEM replacement grill for $37. They have a real customer service policy so I'm not worried about returning it if it doesn't come with the piece I need. It is pictured on there, but that didn't get me too far with KAI. I talked to customer service before hand and they said if I'm not happy with it I can send it back no problem. My hope is to get the grill from them, and swap the chrome strip onto the one I ordered from KAI.
My dealer cannot order the piece, and wrecking yards will not separate it from the main body of the grill. I'm tired of driving around a brand new car with no grill. Putting the cracked piece on the new grill looks awful. If this doesn't work out I guess I'll just get a piece of wire mesh, paint it yellow with a type-R sticker, and bleach my hair like Paul Walker.