took my car into hyundai this morning and they were very good. I'm taking the car in this friday and they are going to do something to the clutch plate. They say this will stop the problem. So heres hoping it does.

mentioned that the car hasn't started first time, afew times and they said to take the key out completely between attempts and this should resolve problems. Ring them back if it doesn't and they'll have a closer look.

so all looking promising at the moment, have to wait and see!!!

I was contacted by my dealer today, they say that Hyundai UK are still waiting for another fix from Korea for the judders. the first attempt apparently having failed to solve the problem in every case.
They are going to contact me when a permanent solution is found, I am OK with this as I don't want to be back and forth like poor Scooby.

Also I recently emailed Honest John about this, wondering if the problem affected any particular i10, he said it is pot luck and any i10 can have a problem clutch 1.1 or 1.2 engine.

I guess that the automatic is the only safe choice.

LS

That’s the line I got from my dealer and the guy from HMUK last week. He added that the fix should be available in 4/5 weeks for trials and rolled out if OK. I was given an absolute commitment that this problem would be sorted. If you have the judders, contact your dealer, get them to confirm the above and join the queue. At this point in time I don’t think there is a lot more any of us can do.

BDR

The clutch judder's on my new i10, but it did also on my old scrap civic so I'm half inclined to think it's me! Only done 200 miles so I'm tempted to give it a few more before reporting it...

Cold and damp today,not used the car for 2 days, got clutch judder so did as above, no problem and after two miles it was back to normal.

Well I took my i10 in on Thursday to Tates in Portslade, they were more helpful and efficient than the dealers I bought it from. They gave me a Getz (not very nice, but the clutch works!) to use until mine is repaired again, however I can only drive it 50 miles a day and have to pay a £500 excess in the event of any damage to the vehicle....Hyundai are so petty...Also I received a call from customer services to tell me they were putting the service plan offer in writing "though they dont usually do this ". The car is having another new clutch fitted and should be ready by tuesday. I have to say that if Hyundai have a new clutch in development then surely they should have advised me of this and promised to fit it then ? However the car is really bad to drive now so I will see if it can be fixed. The dealer also rang me and was helpful, he said they have done a couple of other i10 clutches which then were ok...so we shall see.
This forum has been useful in that I reckon some of it gets back to Hyundai eventually, hence them actually phoning me for once to let me know what they were doing. From talking to the dealers it is obvious to me Hyundai know they have a major and expensive problem with this model and they are playing their cards very close to their chests.

Hyundai know they have a major and expensive problem with this model and they are playing their cards very close to their chests.
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I think you have that exactly right Scooby.

LS

I left my car at the dealers overnight for them to try the clutch judder from cold, but as we all know it needs to be unused for two or three days. Result no clutch judder! However, they have ordered a seat belt to fix the dreaded squeak, should take a week to arrive, so I'll see how the clutch behaves between now and then.
They are also going to contact Hyundai about the clutch, I've told them what people on this forum are saying, they (the dealer) say they have not had any i10's with clutch problems........ to be continued.

Well that doesnt help you does it...my dealer kept saying that.."we've never had one with clutch problems" The fact is, just about everyone at Hyundai from the dealers, mechanics, customer services to the tea lady know there are many i10s with terrible clutch problems. They are bringing in a new clutch in a couple of months. My dealer told me this, he said he had been told by Hyundai just to replace my clutch again and hope it would be better than the last 2 !! There is nothing else they can do until a better one is developed. After my 3rd clutch was fitted the clutch pedal was so low on the bite (touching the carpet) that I had to take it back in. They adjusted the cable but it is still very very low and I will have to go back yet again (for the 8th time) to get the cable adjusted after the clutch "beds in".

I am still not convinced. After driving home, althought the clutch was warm , there was still a minor judder in first gear. I will be testing it again from cold tomorrow...and I'm dreading it.

This post has been edited by scoobyjones1: Oct 27 2009, 05:00 PM

You guessed it, third clutch...still got the judders...was ok driving home on the A road, but over the weekend it was as bad as ever. Stalling and jumping from standing in first and reverse gear. I think I am going to have to give it back. What a waste of time.

This post has been edited by scoobyjones1: Nov 2 2009, 01:14 AM

In many cases replacing the clutch is not going to eliminate judder. If clutch judders after cold night and stops after few minutes then most likely is caused by condensation. Some friction linings are more prone to this than others and really they should be re-designed as clutch judder may cause shaft, gearbox or engine damage and they are more expensive to fix.

After reading some posts on the forum I am wondering how hyundai 5 years warranty really works. In many cases it appears to be only marketing.

It hasn't worked for me at all. I think it's a way for them to get more money out of you. You have to pay them for 5 years "servicing" which is mostly over-inflated labour costs, to have the warranty...a bit like an insurance policy really.

With these clutches it is more than condensation...even after driving 30 miles it still judders from a standing start.
My case is now in the hands of Dee, Hyundai customer services manager. I will let you know if she is able to help. I am at the end of my patience now. I would just like them to give me a brand new i10 or better...or a full refund and an apology. If not it will have to be legal action I suppose.

This post has been edited by scoobyjones1: Nov 2 2009, 05:28 AM

Well most days I have to drive as above, If you try too early say after 1 mile to pull away normally it starts to judder slightly, I think if you can stop the judder before it starts then it will be ok, I now have a car that my wife can not drive, it is ok for me to drive like this, but I am not going to tell my wife to do as above, she would think I was mad.
Its like having a brand new old banker, if it was not on LPG now it would have to go.

I doubt you could sell it like that anyway...wouldn't be able to sell mine as it is.

I would be looking for a good deal from Hyundai, A grand off an i20 would do. My car was ok after one mile today, have done about 60miles today and smooth as silk now, you could pull away in second for one mile?

So, after leaving my car at the dealers overnight last week for the clutch judder and squeaky seat belt to be "looked at", the clutch was "exemplary" their words, they did order a new seat belt. The seat belt arrived today, so went this afternoon to have it fitted. Had not used the car for three days, so of course the judder was awful, still juddering when I reversed in to a parking bay at the dealers.(A 15 mile trip)

I asked that whoever moved the car to give their opinion on the clutch. Result? New seat belt fitted and clutch adjusted, and told to "see how it goes" Result? Drove away, really smooth clutch, no judder at all. No squeaks from the seat belt. Did several stops starts, the clutch is the best it has been, perfect. The clutch pedal has the same amount of free play before contacting the release bearing, about 1", I checked it last week, but it takes up earlier now, and also feels much lighter. So we shall see after the next cold start.....
About the condensation theory, I don't see how condensation can get between the flywheel/plate/presure assembly when it is engaged.

Mine judders for miles, pulling away in different gears does not help...anyway, why should anyone have to change the way they drive after buying a new car...I have had all sorts of cars over the years from classics to old bangers, none of them ever drove as badly as this i10.

This post has been edited by scoobyjones1: Nov 4 2009, 07:29 AM

It is a shock it has gone on this long!... it should have been fixed asap, even if it just needed replacing.

I would look into small claims and report how much hassle and time they have cost you... or even watch dog.

Your dealer should have had a look at the car drove it with you, saw the problem and told you they would fix it and told you when it would be back to you.. as has been the case with others here who had the same problem. The fact this had not happend for you is wrong and somone needs telling off along the line somewhere, especially as its a common problem with some.

I would have probebly needed a police escort out my dealer if It was me!

There seems to be a lot of people on here with pretty crap dealers.

The clutch on my i10 judders occasionally and I took it to BCC Bolton yesterday. I was told straight away that Hyundai know there is a problem and are working on a fix. I was also told that there is no point replacing the clutch until then as the chances of the problem reoccurring within 2-3 weeks are high. After all the part they will replace is exactly the same as the one already on the car. This is OK for me as the judder isn't too bad; I've only had the car for 3 months and have done 5500 miles so it's still quite drivable.

BCC checked the car today, agreed that is does judder and have informed Hyundai technical, who have stated that once they have a solution the dealer will be informed so the judder can be sorted under warranty.

Your dealer sounds quite sensible....there is no point getting your clutch changed until they have developed one that works. I said this to my dealer before they put in my third clutch, they said Hyundai technical had advised them to change the clutch anyway and hope for the best !! What a joke. Why waste my time, plus the mechanics and give me a crappy courtesy car for a week. I am thinking of starting an action group...if we get together all of us with the juddery clutches and go to the media (I'm thinking Watchdog, Top gear, What car, Honest John etc) and emailing all the senior directors of Hyundai we will get somewhere. Customer services are not able to deal with the problem...I am still waiting for a promised call back since Monday (its now thursday) and that from a customer services team manager, Dee Edwards. If the managers cant even manage to call people back..........!!
Let me know if you would like to join up for an action group...just send me your email address via a private message.