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Do Not Buy Entourage |
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Apr 9 2009, 09:34 AM
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Newbie
Group: Members
Posts: 6
Joined: 4-April 08
Member No.: 43,539
Status: 
Location: Canada
Drives: Entourage2007,Elantra2008

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Hello I read the post that they Entourage is no more, I am not surprised at all. If the majority of purchasers had the same problems as me I can understand. I am beyond frustrated with this van, problem after problem. Ours has 28,000 KM. and I estimate I have had the thing into the shop at least once a month. I have contacted head office numerous times and they do nothing. They are terrible service and I will never buy one again. Anyone looking at this vehicle should not consider it. Way to many problems, where do I start, at 10000k I had a new transmission put in, I have had it over 7 times into the dealer for oil leaks and in fact it has wrecked my $8000 colored concrete driveway. The engine has been in several times for loud noises and shaking, the vehicle has been in for several computer resets as lights go on the dash and won't turn off. I has been in for the temp gauge not working and I have had the DVD replaced. (not to mention the new DVD audio is terrible)
Just to all do not buy this van! If you have any suggestions on what I can do with my issues let me know pls. It would seem they got my $40,000 and do not care to help me.
thanks jim
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May 3 2009, 09:37 AM
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Newbie
Group: Members
Posts: 23
Joined: 28-October 08
Member No.: 53,280
Status: 
Location: usa
Drives: 2008 Nissan Rogue S 2.5

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If anything, right now might be a good time to buy a late-build (ie...bug-free) van for really cheap. Consider that this left-over last year's inventory and therefore can be negotiated down to much lower prices.
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May 4 2009, 04:19 PM
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Santa Fe Enthusiast
    
Group: Members
Posts: 1,126
Joined: 16-July 06
From: Philadelphia,PA
Member No.: 19,942
Status: 
Location: Philadelphia
Drives: Mine-08 Slate Blue Santa Fe SE FWD, Dad-08 Quicksilver Elantra GLS with preferred package, Mom-03 Noble White Sonata GLS V6, Brother- 07 Carbon Gray Tiburon GT V6

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We just bought a new 08 Entourage from one of the auctions our wholesalers go to. When they bought the van, it had 13 miles, it now has 120 and is going on the lot. It's got the new window sticker but is being sold as used and it came from Georgia. They are selling it for $22,000 and you could probably get another $2,000 off of that, not bad if you ask me.
This post has been edited by HyundaiLvr87: May 4 2009, 04:20 PM
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May 8 2009, 09:06 AM
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Newbie
Group: Members
Posts: 16
Joined: 28-March 05
Member No.: 6,296
Status: 
Location: Central , WI
Drives: 2008 Entourage Lim. 3.8L

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If I had all those problems I would have taken my Entourage to a different dealer I purchased a new Entourage in 08 and it has been one of the best vehicle I have ever owned . After reading blogs I have found very few problems with this model. Before I purchased this model I checked all the blogs about minivans and they all have problems. I also test drove the other models and after evaluating features, cost and dealerships the Entourage was the best for my needs. Since 07 Entourage has sold over 29,000 units and very few major problems.
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May 8 2009, 04:03 PM
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Santa Fe Enthusiast
    
Group: Members
Posts: 1,126
Joined: 16-July 06
From: Philadelphia,PA
Member No.: 19,942
Status: 
Location: Philadelphia
Drives: Mine-08 Slate Blue Santa Fe SE FWD, Dad-08 Quicksilver Elantra GLS with preferred package, Mom-03 Noble White Sonata GLS V6, Brother- 07 Carbon Gray Tiburon GT V6

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QUOTE (Volfy @ May 4 2009, 11:40 PM)  Nothing makes a great steal like supposed bad rep and no marketing support. Believe it or not we sold the van on Wednesday night. We owned it for $19,000 and they sold it for $20,000. The new sticker was $30,100. It was an SE with the $4,800 package. That is the quickest we ever sold an Entourage. I noticed it had hail damage all over the roof. They have the chance to get 30 of these from the dealer in Georgia again.
This post has been edited by HyundaiLvr87: May 8 2009, 04:10 PM
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Jun 24 2009, 11:55 AM
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Newbie
Group: Members
Posts: 2
Joined: 24-June 09
Member No.: 66,339
Status: 
Location: Iowa
Drives: 2008 Hyundai Entourage Limited

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QUOTE (HyundaiLvr87 @ May 8 2009, 04:03 PM)  Believe it or not we sold the van on Wednesday night. We owned it for $19,000 and they sold it for $20,000. The new sticker was $30,100. It was an SE with the $4,800 package. That is the quickest we ever sold an Entourage. I noticed it had hail damage all over the roof. They have the chance to get 30 of these from the dealer in Georgia again. I just got an Entourage a few days ago to replace one that was totaled a week before. (16 year old kid ran into my wife going 40 mph) The Entourage did a great job for us from a saftey stand point and we were happy with it for the 4,000 miles that we had it. The Entourage that we just got was also from an auction in Georgia. It is a Blue Limited with bluetooth and cargo storage options. We paid $22,750 for it and the sticker was $31,600. Sounds like you got a better deal but this was by far the best I was able to get with in 150 miles. Most other dealers were asking over $26,000 and had trouble getting them to dro the GLS with pwr package down to $22,000. Was there any reason why these Entourages from Georgia were so low in price compared to some others that I found?
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Jun 24 2009, 03:17 PM
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Santa Fe Enthusiast
    
Group: Members
Posts: 1,126
Joined: 16-July 06
From: Philadelphia,PA
Member No.: 19,942
Status: 
Location: Philadelphia
Drives: Mine-08 Slate Blue Santa Fe SE FWD, Dad-08 Quicksilver Elantra GLS with preferred package, Mom-03 Noble White Sonata GLS V6, Brother- 07 Carbon Gray Tiburon GT V6

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I'm sorry to hear about the accident and I'm glad the everyone was ok. Our Entourage's came from an auction too but they were orginally from a dealer in Georgia. They were at a dealership that went out of business and subsequently had a hail storm at the same time. We bought 2 more after that first one and the roof's of all of them were covered in hail damage. I'm willing to bet yours came from the same place. Check your roof for dents or any repair work. I was told they had about 60 Entoruage's at the auction and all had hail damage, some worse than others. That's why they were so cheap.
Either way, I think you got an excellent deal.
This post has been edited by HyundaiLvr87: Jun 24 2009, 03:23 PM
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Jun 24 2009, 04:41 PM
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Newbie
Group: Members
Posts: 2
Joined: 24-June 09
Member No.: 66,339
Status: 
Location: Iowa
Drives: 2008 Hyundai Entourage Limited

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QUOTE (HyundaiLvr87 @ Jun 24 2009, 03:17 PM)  I'm sorry to hear about the accident and I'm glad the everyone was ok. Our Entourage's came from an auction too but they were orginally from a dealer in Georgia. They were at a dealership that went out of business and subsequently had a hail storm at the same time. We bought 2 more after that first one and the roof's of all of them were covered in hail damage. I'm willing to bet yours came from the same place. Check your roof for dents or any repair work. I was told they had about 60 Entoruage's at the auction and all had hail damage, some worse than others. That's why they were so cheap.
Either way, I think you got an excellent deal. Thanks for the info. I'll check out the roof when I get home. Either way, as long as I can't see it while I'm standing next to it, I don't care if it has some minor work done to repair hail damage.
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Jul 16 2009, 07:45 AM
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Newbie
Group: Members
Posts: 6
Joined: 4-April 08
Member No.: 43,539
Status: 
Location: Canada
Drives: Entourage2007,Elantra2008

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Hey Oh since then we can add some more issues... dvdplayer died and had to be replaced. engine noise continues. now, i am getting a loud cans rattling type of noise from under the hood. after being in shop 2 days they said they could not hear it..(IMG: style_emoticons/default/smile.gif) I drove it for 2 seconds and guess what..obvious. I hate this van and want to sell it however I will not get enough money back for it. Not sure if I told anyone but I called head office told them my troubles and asked for them to do something.. they said " we are sorry you feel that way sir" that was it! FU Hyundai. If they won't help me I am going to put a sign on my car listing every problem i have had. FYI to anyone interested in this van Jim
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Jul 22 2009, 09:56 PM
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Newbie
Group: Members
Posts: 3
Joined: 22-July 09
Member No.: 68,612
Status: 
Location: Canada
Drives: Hyundai Tucson LX 2.7

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Sorry to hear you had so many problems. If you paid $40K, I can understand why you're so upset. We paid $22.5K for our top of line 2006 Sedona (has everything except RSE) and it has been trouble free for 2+yrs. I think Hyundai is getting rid of the Entourage because most buyers don't see much reason for paying more for an Entourage, when an identical Sedona can be had for thousands less.
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