I just took my 08 Sonata in for it's first service. My dealer is amazing! On time, lower than expected cost and they fixed (lubricated) my squeeky pwr windows before I mentioned it.

They also said if the lube doesn't work in 3 to 4 days, call them, and they will order new regulators as they have heard of this problem on other models (not specifically the Sonata).

Way to go Sherwood Park Hyundai! The more dealers like this, will get Hyundai over the last hurdle (dealer service) to match or beat the Japanese big 2. IMO they already have on the manufacturing side

Hey did you ever find your Filters here in the States? I think Hyundai

Dealers are the best, and the level of Service provided far exceeds my

expectations. I have owned Hyundai products for 15 Years now, and have

always been pleased. My first Hyundai, a junker Excel, came with an extended

7 Yr Hyundai Service Contract. We repaired things on that Bucket which didn't

need fixin' :beer:

You will find many Dealer Haters here. Some for a valid reason. I think my

Hyundai Store (get a load of the size) is the best! I have to Travel 60 miles,

and to another State (Arizona), but I like & trust them. And they are the closest

shop in 110 Miles. With the FREE Towing, and Free Loaners Hyundai USA offers

(not available at my Dealer :w00t: ) and the 5 or 10 Year Warranty, it is all good! :banana:

No I didn't find them. The only Autoparts dealer who carried the Sonata filter (NAPA) wanted the same as my home dealer (I get all parts less 15% on top) and we have no sales tax here so net they were cheaper at home. NAPA is having a big filter sale in September that I'm keeping my eyes pealed for - they are big in Canada. If it happens here then maybe I'll stock up. .

Unfortunately the store that was mentioned here only has outlets in the east and mid west, nothing in Idaho or Washington, where I travel frequently.

We have the 5year Pwr train and 3 year B to B here which is one of the best - only Mitsubishi with a 10 year pwr train is longer.

I would not classify myself as a dealer hater - but I did have reservations about some of the dealer practices of finding "problems" where there are none, particularly when they are not a warranty item. I have done my own maintenance on all my previous cars because of past experiences - admittedly with North American manufacturers.

So far so good, my dealer has given me the product I wanted, at the price I was willing to pay, didn't try to over sell me, and has installed my add ons (Mud flaps, wheel locks, etc) and given me good advice on the ones I have done myself.

I have a guaranteed price on all the standard check ups right up to 60,000 mi. If they continue to perform like this I might never do an oil change again. I asked if they would like to do the service on my wife's Suzuki and they said "same deals as my Hyundai".

I am probably one of their best non-commissioned salesmen right now because I can't stop bragging about my car and my dealer.

Enough for now. Thanks for enquiring about the filters but I guess I'll just stay with the dealer's product for now.

I am almost sure you have a Five Year, 100KM Limited B to B Warranty on your Canadian Hyundai?

Hey you do :thumbsup: :whistling:
http://www.hyundaicanada.com/

This post has been edited by MiamiLX: Aug 24 2008, 11:23 PM

Might be on the '09's but I will read the fine print on my OM and doc's. I was pretty sure 3 years BtB and 5 years powertrain. But I have been wrong before. Just ask wifey!

:P

Eddie, I think you and I spoke about this once before, but I'm pretty sure that Sherwood hyundai's shop is managed by Dale Charlet... he!! of a guy to deal with.

If they were just a bit closer and more convenient I'd go to them for service, but their hours just don't do it for me.

Glad to hear you are happy with their performance though :)

I figure one more great experience and they will get 1 attaboy from me. Of course 1 aws#it wipes them clean and they have to start all over again. Seriously, if they continue to perform well Hyundai Canada will get a note from me. I think if more folks gave attaboys more dealers would perform better.

Hyundai dealers are car dealers, like all and any car dealers, half of them are between mediocre and bad. They tend to play blind and/or deaf when you approaches them with a warranty covered problem.... They also try selling you all kinds of expensive stuff that you don't need. We've all been there, seen that, here in other places....

If you got a GOOD, dependable, reliable, honest dealership, both to BUY and SERVICE your car --- you're one lucky guy! :gitara: :gitara: :gitara:

You're absolutely right - I do have a great dealer! even if they were a few dollars more expensive - in my experience they are not - I would go to them for all regular maintenance. The only complaint is they have an automated service reminder system and they need to update it after I have made and completed a service. I'm still getting the machine a week after my service was done. However, if that's the only complaint - I'm in luck!

:banana:

Hey, do your wonderful dealers call you (Or Hyundai themselves) after you've completed service? I've gotten 3 oil changes in the past and all were followed by Hyundai asking how my service was, what could be better and if I would go back there again. I find that great, albeit inconvenient at times lol, but they are looking to improve themselves.

Oh and I also like my local service dealer. Nice people and never a hassle.

I get a call from Dale (the service manager himself) usually within a couple of days. The only time he did not call was when I actually checked out with him and he asked me personally.

My dealer is LIGHTS OUT so far.

Fixed 2 TSB's, and a brake light switch so far. Very fast and precise work, little waiting or hassle.

Here in Clearwater we went to Fitzgerald's Automall to buy our 09 Sonata. Great place to buy a car. To add to the buying experiance, for ~$260.00 we got a lifetime worth of oil change coupons (one for every odd 3750 mile free and 10% on the alternate oil change). They also give 10% off on all service and parts purchases. The service guys are very courteous. The only problem I have seen is the lack of knowledge of the 09's parts. I have only had the oil changed and a question re the IPOD cable but these trips to the dealer went with out a hitch.

This post has been edited by bct: Sep 12 2008, 06:33 PM