Because existing sources of auto reliability information left much to be desired, in late 2005 I started conducting my own reliability research at TrueDelta.com. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so it's possible to provide reliability information on new models like the Genesis quickly.

Because of the significance of the Genesis for Hyundai and the car industry as a whole, I'd like to have results for it as soon as possible.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, panel members receive full access to the results for free.

For the details, and to sign up to help out:

Vehicle reliability research

The vehicle is too new for reliablity reports.

Yeah... as charming as it is to promote another website on the forum, I think trying to start a reliability study for a vehicle that was first sold 3 weeks ago might not make a whole lot of sense.

Agreed, way too soon. We'll leave the link in-place for now though.

Since more and more folks are starting to get Genesis', we can open this thread back up. At least so any reliability/problems can be voiced.

Thanks, madderhatter, I appreciate it.



This is a very common misperception that follows from not understanding how the research process works. When pulling people from a source like this, if we did like most surveys and asked them to report what has happened, say, over the past year, we'd probably get heavily distorted results. Why? Because people who've had a lot of problems would be more likely to respond.

So, what we do is have people sign up to participate, then have them report on what happens from that point on. This way their past experience cannot distort the results. This does take longer to yield results, because we cannot instantly get a year of data. Instead, it takes a year to get a year of data. But the results are then of much higher quality.

Because of this method, if we want to know how how many repairs a Genesis requires from the beginning, owners have to be involved from the beginning.

J.D. Power will have its must-followed initial quality ratings next June, and they won't publicly release a numerical score for the Genesis. This research could have a result for the first few months of ownership much sooner, in February, and will provide both a numerical score and all of the details provided in the surveys. Just like I already do for other Hyundai models, I'll post the results on this forum as a way of saying thanks.

But first we need a result to post. It all depends on how soon enough owners sign up.

Vehicle reliability research

This post has been edited by mkaresh: Sep 16 2008, 01:18 PM