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> Azera Owners: Do You Have Suspension Issues?
jwaters943
post Jun 19 2008, 03:19 PM
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Wow, it's really that bad?
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Brazzel
post Jun 19 2008, 03:28 PM
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QUOTE(jwaters943 @ Jun 19 2008, 03:19 PM)
Wow, it's really that bad?
[right][snapback]170647[/snapback][/right]

Let's see... It's been towed in because it was completly dead..... The amp has been replaced.... The gauge cluster has been replaced... the rear shade has had to be fixed....The shocks have been replaced and still suck... The headlights are crap..... etc. etc. And now the dash has to be replaced.

Out of the 30+ cars I've owned in my life this car has had more problems than all of them combined. ( And that is the truth my friends )

So your answer would be Yes... Yes it is.

This post has been edited by Brazzel: Jun 19 2008, 03:29 PM
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jwaters943
post Jun 19 2008, 03:46 PM
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That truly sucks and you have every reason to feel angry. With that said, I can't help but think you're the exception, not the rule. People come to message boards to complain about problems. Even Lexus forums have people complaining about transmission issues, engine vibration, etc. Numerous studies have found the Azera to be reliable, with above average quality. You got a lemon, it happens sometimes unfortunately.

I know none of this is of comfort to you since statistics mean nothing when you're the one having problems. FWIW, I hope you are happier with your next vehicle. :)

This post has been edited by jwaters943: Jun 19 2008, 03:48 PM
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Brazzel
post Jun 19 2008, 04:31 PM
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QUOTE(jwaters943 @ Jun 19 2008, 03:46 PM)
That truly sucks and you have every reason to feel angry. With that said, I can't help but think you're the exception, not the rule. People come to message boards to complain about problems. Even Lexus forums have people complaining about transmission issues, engine vibration, etc. Numerous studies have found the Azera to be reliable, with above average quality. You got a lemon, it happens sometimes unfortunately.

I know none of this is of comfort to you since statistics mean nothing when you're the one having problems. FWIW, I hope you are happier with your next vehicle. :)
[right][snapback]170659[/snapback][/right]

Thanks. Stuck with this one for some time to come. I've seen the dash cracking posted on here before. You may want to check yours. It's kind of hard to see.

I'm sure people have problems with all brands..... This is the brand I've had the most problems with.
My Toyota.. and all my prior Toyota's have not had ONE...that's right.. not one problem. And I've had them clear up to 200,000 miles with out one single problem. The Solara I have now.. 70,000+ miles..not one single problem.
And yes Andy.... My cheap a$$ Chevy truck...I replaced the radio and it has just under 40,000 miles.
Soooooo Out of my two 06 Tiburons.. my 06 Sonata and my 06 Azera.
Hyundai.... I'm not impressed.

http://www.hyundai-forums.com/t9263-dashbo...senger-side.htm

This post has been edited by Brazzel: Jun 19 2008, 04:38 PM
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andyman32
post Jun 19 2008, 06:25 PM
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LOL... like I said - Ford Taurses have been fine cars for me. Nothing glamorous but what they had worked.

I'm afraid I just don't use my Azera enough to be any kind of authority. I have to admit Brazzel it sounds like yours is a first class lemon. Mine might even be too, but I won't find out for another 3 or 4 years. Might be sooner than that though, after all... considering selling the Jags and just sticking with the Azeras for the first year or two after the baby is born.
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dronrs
post Jun 19 2008, 10:16 PM
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QUOTE(Brazzel @ Jun 19 2008, 04:28 PM)
Let's see... It's been towed in because it was completly dead..... The amp has been replaced.... The gauge cluster has been replaced... the rear shade has had to be fixed....The shocks have been replaced and still suck... The headlights are crap..... etc. etc. And now the dash has to be replaced.

Out of the 30+ cars I've owned in my life this car has had more problems than all of them combined. ( And that is the truth my friends )

So your answer would be Yes... Yes it is.
[right][snapback]170650[/snapback][/right]

Have you thought about invoking the lemon law? I really have to look twice at your posts because my 06 Azzy has 16000 miles and has had no major issues. Yes the suspension is noisy but I have learned to overlook it. My 06 Sonata also has a noisy suspension but really both cars are tight, no squeaks or noise and I am really satisfied. You obviously got a car that the "robots" screwed up on. Hope you get some satisfaction! :amen:
Don
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Brazzel
post Jun 20 2008, 02:48 AM
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QUOTE(dronrs @ Jun 19 2008, 10:16 PM)
noisy suspension but really both cars are tight, no squeaks or noise [right][snapback]170773[/snapback][/right]

Hmmmmmm

You only have a year to do the lemon law...... After you own it one year ...tuff luck.
Besides....they are fixing it. You can't do the lemon law without giving them a chance to fix it either.

Really nice looking car.... I like a lot of things about it.
I have owned VERY many cars.
This car is not all that.
My other post "Brazzel's Azera" has pics of the dash. I would take a close look at yours if I were you all.
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andyman32
post Jun 20 2008, 06:25 AM
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I'll be looking closely at the dash in mine today. I do not have a garage, either at home or at work, and the NC sun is brutal. I just started using a sun shade (and the rear sun shade) last week; prior to that it was just cracking the windows.

It is too bad about the lemon law, that 1 year may be the limiting factor for you.

I quote from north-carolina-lemon-law.com: "As with other lemon laws, it is required that automobile manufacturers repurchase or replace a vehicle that has not been properly repaired within a "reasonable number of attempts". In North Carolina, this reasonable number is four attempts or if the car has been out of service waiting repair for a cumulative total of 20 or more business days during any 12-month period of the warranty."

Sounds like that has a 5-year statute of limitations on the Azera...

Of course it may be completely different in Alabama.
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Brazzel
post Jun 20 2008, 03:12 PM
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QUOTE(andyman32 @ Jun 20 2008, 06:25 AM)
I'll be looking closely at the dash in mine today. I do not have a garage, either at home or at work, and the NC sun is brutal. I just started using a sun shade (and the rear sun shade) last week; prior to that it was just cracking the windows.

It is too bad about the lemon law, that 1 year may be the limiting factor for you.

I quote from north-carolina-lemon-law.com: "As with other lemon laws, it is required that automobile manufacturers repurchase or replace a vehicle that has not been properly repaired within a "reasonable number of attempts". In North Carolina, this reasonable number is four attempts or if the car has been out of service waiting repair for a cumulative total of 20 or more business days during any 12-month period of the warranty."

Sounds like that has a 5-year statute of limitations on the Azera...

Of course it may be completely different in Alabama.
[right][snapback]170870[/snapback][/right]

Trust me..... If I can find anyway out of this thing I will go for it.
Wish it would have rolled down the mountain a few times......After I climbed out of course :grin:
The reasion this is my fourth 06 Hyundai is because there is no way out..... Don't believe ? Take it to the Toyota dealer and act as if you want to trade it and see what they offer...... Take a few Xanax first.

This post has been edited by Brazzel: Jun 20 2008, 03:14 PM
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DFWfrank
post Jun 20 2008, 10:37 PM
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The issues that some are having is a great re-enforcement to one of the number one things to consider when buying a car, "Never buy a car in its first year of production". Certainly one that I will remember. Good luck and good driving to us all.
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Brazzel
post Jun 21 2008, 05:47 AM
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QUOTE(DFWfrank @ Jun 20 2008, 10:37 PM)
The issues that some are having is a great re-enforcement to one of the number one things to consider when buying a car, "Never buy a car in its first year of production".  Certainly one that I will remember.  Good luck and good driving to us all.
[right][snapback]171100[/snapback][/right]

Maybe, But I bought a 1999 Toyota Solara SE when they first came out..... What a great car... Never had a problem with it. Took it to almost 200,000 miles.
Had a five speed stick with a V6... They made very few.... I loved that car.
My 1995 Mitsubishi Montero ES is still going strong on my dad's ranch in Campwood, Texas with about 150,000 hard miles on it... without a single problem ( Well, It did have it's clutch replaced ).

For a car company to use the public to work the bugs out of thier line is probably a bad idea.
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DFWfrank
post Jun 21 2008, 12:25 PM
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Brazzel, you are absolutely correct. We should not be the debuggers for anything that costs tens of thousands of dollars. In fact you would think that a manufacturer would do everything possible to get it right from the start. What is that saying, one person will tell 13 others about a bad experience while one person will only tell a couple of people about anything positive. But it isn't only Hyundai. I am sure the Camry v6, Tundra 5.7-liter V-8, and the Lexus AWD owners weren't too happy with their cars, they have a higher expectation than we probably do with our Hyundais

In fact with the Camry, the vice president of US sales said they actually knew they had a problem with the transmission from the beginning.

http://www.leftlanenews.com/toyota-admits-...rts-survey.html

I'm sure he doesn't drive a Camry. Anyway, us commoners will continue forward.
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snaglepus
post Aug 19 2008, 07:06 PM
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QUOTE(Carolina Bob @ Jun 12 2008, 06:49 AM)
Owen Koh, PO Box 20850, Fountain Valley, CA 92728-0850 is the CEO.  Complain to dealer first.  Then or at the same time, call the Customer Assistance Center and get a file number assigned.  At the same time, write to the CEO above.

Follow up with Customer Assistance periodically and good luck.
[right][snapback]168758[/snapback][/right]

:)

I just got off the phone with Michelle at the customer assistance center in Utah.
1-800-633-5151

According to her, the CEO has changed as of last month.
She did not know the name of the new CEO.
I received a case number and was advised to go to my dealership to have
my poor shock conditions verified, and then to check back with her.
She was of course doing as she was being told. A very nice person BTW.

If everyone does this, perhaps Hyundai will wake up and handle our problems promptly and properly. :puzzled:

Later on Saturday, August 23, 2008.

Following up on my ongoing shock problem, I attempted to reach Michelle
to inform her of my far from satisfying conversation with someone who
said that they were a Hyundai rep, I reached another person in Utah,
and she told me that the new CEO is John Eun Kim.

FYI FWIW

:thumbsup:

This post has been edited by snaglepus: Aug 23 2008, 11:57 AM
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Unhappy Consumer
post Aug 20 2008, 05:51 PM
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I have a 2007 Azera Limited and just recently noticed this strange "clunking" sound when going over certain types of dips in the road. Nothing extreme, just a natural road in my neighborhood will do the trick. Being recent, I would have to say that I started noticing it around the 12k mileage mark... But this is just one of the many new issues with this vehicle.

I have started another blog that might be interesting as I begin posting all of the issues I have had with this car, starting within 3 months and 3k miles of ownership.

http://poorhyundaiquality.blogspot.com/

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snaglepus
post Aug 23 2008, 11:20 AM
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Up until yesterday, August 22 2008, I've been recommending the Azera to anyone who commented about my beautiful Black Azera sedan.
However, because of the manner I was treated by a Hyundai rep over the phone yesterday who called me and the manner in which he talked down to me, I no longer will recommend any Hyundais to anyone!
I imagine it won't take too many people like me to really kill any interest in any Hyundai!
I have all the dreaded front suspension issues, and while my Azera has already had the factory authorized TSB performed at only 4,950 miles last November, those Mando replacement shocks are also of such inferior quality that they too have failed.
So now, at only one year old and with only 12,000 miles, I am driving a car that has no real control of the front suspension movement and I consider it unsafe to drive even at the posted speed limit on the nearby I-15 which is only a modest 70 mph. I drive along at only 60 mph in the slow lane because in my Azera, I do not feel safe going any faster.
This 'rep' refused to replace my worn out or failed shocks with the latest shocks that were released 10/20/07, just one month after the September 2007 date TSB was issued. The dealer would not replace my worn out TSB replaced shocks either, saying that they were only allowed by Hyundai to replace the shocks once and one time only.
TSB 7-50-007 calls for the original 54611-3L041 parts to be replaced by 54611-3L040 shocks which was done in November, 2007. These parts have now failed and all that I am asking for is what other individuals have asked for and received already, the newest shocks which are supposed to be of better quality, the 54611-3L640.
These are the parts that are installed on new Hyundai Azeras built 10/20/07 and later.
No one has offered to verify what I am stating either. How can such an important decision be made without someone at least driving my car?
By having already replaced the bad TSB installed parts for several other people, Hyundai has set a precedent.
Why are they not doing the same for everyone who is complaining as I am about this car not being
safe enough to drive at the posted legal speed on the interstate because of failed shocks?

What has happened to the 10 year 100,000 mile warranty? Is Hyundai no longer honoring their posted quarantee?
When I went to the local agency, the service writer did not even write up my complaints.
Can you believe that?[/b][/i]



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jasonsazera
post Feb 9 2009, 10:46 PM
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07 hyundai azera
48000 miles. rode rough since the day i bought it with 42000
in dealer now to replace shocks, i think with 041's, although edmunch thread on this suggests part number 640. oh well. gotta try something.
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campoly
post Feb 10 2009, 11:07 AM
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QUOTE (Unhappy Consumer @ Aug 20 2008, 04:51 PM) *
I have a 2007 Azera Limited and just recently noticed this strange "clunking" sound when going over certain types of dips in the road. Nothing extreme, just a natural road in my neighborhood will do the trick. Being recent, I would have to say that I started noticing it around the 12k mileage mark... But this is just one of the many new issues with this vehicle.

I have started another blog that might be interesting as I begin posting all of the issues I have had with this car, starting within 3 months and 3k miles of ownership.

http://poorhyundaiquality.blogspot.com/


Link doesn't work. Says:


"Blog not found
Sorry, the blog you were looking for does not exist. However, the name poorhyundaiquality is available to register!"
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campoly
post Feb 10 2009, 11:12 AM
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QUOTE (jasonsazera @ Feb 9 2009, 09:46 PM) *
07 hyundai azera
48000 miles. rode rough since the day i bought it with 42000
in dealer now to replace shocks, i think with 041's, although edmunch thread on this suggests part number 640. oh well. gotta try something.


I had my shocks replaced at around 2.5K and I was delighted with the improvement. The suspension felt tighter as it did when new, the ride was much less busy, and the shocks actually......absorbed shock. But, alas, my glee only lasted for about 3k and then is was back to the same-ol-same-ol. I hope you have a better experience.
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andyman32
post Feb 10 2009, 06:40 PM
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QUOTE (campoly @ Feb 10 2009, 11:07 AM) *
Link doesn't work. Says:


"Blog not found
Sorry, the blog you were looking for does not exist. However, the name poorhyundaiquality is available to register!"


Same for me... maybe this particular project never quite got off the ground.
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budh
post Feb 18 2009, 02:37 AM
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My 2009 Limited Azera bought on Halloween 3 1/2 months ago now has 5,600 miles on it. Running well so far and so far the suspension doesn't seem to be an issue. (Although with the size of potholes developing in northern Indiana, keeping the suspension in one piece through the spring could prove difficult!)

Bud H

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