Noted the Suspension on the Azera ie struts, are awful. The car bounces, makes clunking noise on the 2006 models especially. Maybe not on all onwers of Azeras but on most. This is a problem for someone who pays over 25,000 for a automoblie thinking they have a quality car when it turns out nothing can be done about the noise. The dealers for the most part will not fix the problem but on the other hand there is no real fix from Hyundai.

Then there is the power part in regards to the dimming of the headlights. This is a real problem on dark roads. The lights dim while driving the car. A real safety issue and again no pemanent fix from Hyundai.

These two crucial problems are drawbacks that one should be concerned about when purchasing a Azera. Both problems should be included in a national recall before anyone is hurt or worse.

I have been back to the dealer a few times with both problems and the service manager doesn't hear or see anything wrong. Of course when I'm going down the road a night and other drivers are flashing their headlights at me because mine are going dim then there is a problem and it needs to be addressed.

Hyundai needs to look at both of these problems and deal with the expense. Otherwise consumers are going to look elsewhere when purchasing a car down the road.

Well written heypal. I suggest you fax and / or e-mail to Hyundai Fountain Valley.

Owen Koh is the CEO

What is the number and I will fax it right now.

heypal...I understand your frustration with the struts and the dimming of the headlights. My 06 Azera has been at the local dealer on both these issues twice. They did R&R the Rt Frt Strut and R&R the Alternator (Generator as Hyundai calls it) do to possible diode issues with the Alternator. The Battery and all charging aspects have been double checked, but the dimming continues. Yes the dimming is a safety hazard and causes issues with other drivers at night as you have stated. I'm currently engaged with Hyundai on this issue. I was wondering if you have had any positive results from Hyundai? I'm filing a complaint with the NHTSA on there website for Recalls and Defects (http://www-odi.nhtsa.dot.gov/ivoq/) under the safety issue with the headlight dimming. Might suggest you do the same and others to affect some impact with numbers of complaints. Please inform if you have any further positive news.

Thanks for the information. Been to the dealer twice about the dimming issue and no solution. I can handle the clunk but the headlights are the car are important. I will use the information you provided and file a complaint. The problem is I never had a problem with the dimming until the car reached 9000 miles. He must have something to do with the voltage in the automoblie. If the heater or air is on the lights dim even more often. It is very noticeable.

I have been reading that other Azera owners have the same problem and have had the car back to the dealer without any resolution. Hyundai doesn't have a fix on the clunk or the lights which shows me that either they don't care or they don't have any fix in mind. If one spends 27,000 for a car that has these types of problems there is no way the same buyer is going to purchase another Hyundai in the future.

Owen Koh, CEO, PO Box 20850, Fountain Valley, CA 92728-0850 is the mailing address. If no response, send another letter in 30 days. Make sure you have contacted Customer Assistance and obtained a File Number before sending the letter.

I just filed a complaint to the website odi.nhtsa.dot.gov/ivoq. It only took a few minutes to type some information in so maybe if enough Azera owners get together and file some complaints about the headlight problem or the suspension problem maybe Hyundai will notice or even better be forced to do something.

Carolina Bob,

Thanks for the information. I will send a letter on Friday about the headlight problem and the suspension problem. How do I obtain a file number?

Call customer assistance - number is in the owner's manual. Have your VIN available when you call. I have found the customer assistance people to be very pleasant and they try to be helpful.

I don't think NHTSA will act on complaints unless it is a definite safety issue and there are multiple complaints.
If they do accept complaints about the suspension, I'll be glad to contact them, but mine is a "comfort" issue rather than a safety one.

:)

Hey . . .

heypal

Today is indeed your lucky day!

See: http://www.hyundaitechinfo.com/

Noteably TSB 08-BE-004

6/17/2008 [all] 08-BE-004 DIAGNOSIS VOLTAGE DROP

I think perhaps your prayers may have been answered! :amen:

The fix is so simple; I cannot understand why someone has not discovered it before. :w00t:

Now, if only the same would occur on those floppy front shocks. :whistling:

:57:

This post has been edited by snaglepus: Jun 21 2008, 07:23 PM

Hate to say it, but the Jags get the same thing. Exact same thing. Dimming headlights when coming to a stop (alternator spinning more slowly), when operating the window motors, or other high-current operations. Of course it won't happen until a few years, 5-8, not when the car is brand new. Checking electrical grounds is standard fare.

We can fault Hyundai here for either substandard quality on the original nuts & washers for the electrical grounds, or loose ground connections.

But you can also just scrub up most of the vehicle's ground connections with a wire brush and tighten them up in about 10 min, 15 min. if you're nursing a beer. ;)

:beer:

:)

One might expect this type of problem with any older vehicle, but not one that is relatively new. :innocent:

Sounds like this bulletin is suggesting that the problem is perhaps with
cables that are either bad or perhaps not large enough in capacity.

Whatever it takes, either new cables and/or cleaning all connections,
I'm sure those with the problem will appreciate the fix. :57:

Lets see if those individuals with this problem report that
their vehicles are no longer experiencing this problem.

:amen:

Snaglepus,

Interesting name there. Thanks for the information on the light problem. I just went to the dealer last week to get my oil changed. I told the service guy about the diming problem but of couse they can't find anything because it happens when the lights are on at night and the car needs to be driven at night. Just sitting there on idel it never happens.

The TBS didn't do anything for me at the dealer on the suspension as they couldn't hear any problems. Yea right. So we will see if they will do anything about the lights. I must say I see this problem every night when I get off work and oncomming cars continue to flash their headlights at me.

Try another dealer. Many of us have gotten the dealers to change the
shocks out per the TSB even though we do not have the noise!
But that 'fix' only lasts a short while, and then the worn out shock feeling returns
same as with the older original shocks. Many who have had the noise problem
are reporting that the noisy "clunk" is still there after the TSB was done.

Copy both the TSBs for the shocks as well as the newest one for your lights going dim.
Have you read that TSB?
Please do, as it describes in detail what the tech must do to test for the problem.
Just because it is daylight does not mean it will not happen.
Anyone with a volt/omometer will be able to see what's happening, especially when
the engine idle speed is at an idle and all those electrical useages are turned on.
Doesn't matter whether it is dark or daylight.

Go luck. You do know how to get to the site that has the TSBs I trust?

Regards,

Snaglepus.

This post has been edited by snaglepus: Jun 22 2008, 01:46 PM

snaglepus wrote:



Right on! I have also seen cars develop dimming lights (more noticeable at night when in Drive and with AC etc. on). Sometimes it can be corrosion or a poor crimp inside an end terminal of an electrical cable. In those cases you cannot see any apparent problem, but replacing the defective wire (usually will show up as a high resistance with an ohm meter) will correct that type problem. More often, paint acting as an insulator or corroded connection points with the body sheet metal and/or frame are the culprits.

A service technician with good training and experience should be able to find and correct the problem. If the service department at a given dealership can not find the problem, I would try another dealership. Good luck! :)

Joe

Snaglepus,

Do you in fact or anyone else here have the dimming headlight problem? I seen the TBS and when I get some time next month I will make it a point to visit the dealer where I purchased the Azera and if nothing happens there another Azera dealer is only a few miles away from my home.

I just had my tires rotated and an aligement last week. I noticed the clunk isn't as bad as it was before the service. I had everything done at Tire Discounter's as a buddy of mine owns the business for years. He and his service guy looked under the car at the suspension and told me that everything was tight but Hyundai does have problems with their conponents that they use for their suspension in the past. The problem is they can't use a Toyota or Honda part as it will not work on the Azera. Therefore the only way that a fix can be done is Hyundai needs to bet there R&D department to come up with a solution on the suspension.

I can live with the clunk but I feel if one buys a car for 27,000.00 there shouldn't be any nosie coming from under the car and if there is it should be fixed properly. I stuck my noise out to buy the Azera as I had would be very unlikly to swich to a Hyundai but I thought the quality had imporved over the years. Now with the dimming issue and the suspension problem my likelyhood of purchasing another Hyundai in the future is not in my best interest.

I don't blame the service department as I really don't think that can fix the suspension problem on the TSB because the new part isn't any better than the part that is on the car. So back to square one. Hopefully the dimming issue can be resolved.

Thanks for the info as this continues to be a great board to follow about any Hyundai automobile.

PS if you really want to see something interesting check out how many hits the suspension threads get. I would say many consumers have problems with their suspensions in their Azera's by looking at the hits. I sure hope that the people who make things happen at Hyundai are looking at this board and resolve this issue in a timely manner.

LPH

:)

Many have complained and have been complaining now for some time.
When I first saw these complaints, I was surprised that all were saying
that the techs at their dealers could not correct this problem!

Well you must know that because of these many complains, the
corporate people have finally issued a TSB on this problem.

What is says is only common sense that any knowledgeable mechanic should know
to do without being so instructed by a TSB. Notice the word knowledgeable.
That lets many mechanics out, for if there are not a set of specific instructions
as to what to do to correct a problem, they are simply lost!

Take yours in and point that recent TSB out to your friendly service salesman.
I will bet that he has never heard of it! :P

Good luck.

:amen:

This post has been edited by snaglepus: Jun 23 2008, 10:44 AM

I think my car has made a few of the techs at my dealership azera gurus since they've had to take it apart so many times.