I have an Entourage with 37800 miles. When the A/C is set on Max and I shut off the engine, I hear a flapping noise 3-5 times. I wonder if their is an air diverter which is held in place with vacuum pressure which is released when the engine goes off. Is there a way to silence this sound?

I found the answer posted on the maintenance section of this website..... :clap:
greyredstar
Member
Posts: 2
(2/19/07 7:44 am)
Reply

Knocking noise from behind the glove box. Just a heads up, we had a knocking or tapping noise coming from behind the glove box when we turned the van off. I took it in to the dealer and as soon as I got it out of my mouth the service writer knew what it was. There is an actuator arm on a HVAC door that needed to be replaced.

afob3
ezOP
Posts: 47
(2/19/07 7:32 pm)
Reply

Re: Knocking noise from behind the glove box.
Good to know.. By the sound of it, your service guy has seen it before so thanks for sharing incase anybody else has the same issue.

They finally got the actuator arm replaced. Wouldn't do it until the heard it themselves. took abut 4 trips to dealer, they could never seem to get the right part.

This fixed the problem.