I had registered on "My Hyundai" from www.hyundaiusa.com hoping that Hyundai would have useful information / service offers / reminders etc.. and found that since Oct 2006 almost nothing has changed on it.

There is a link that is supposed to show the on-line manual and it does not work. I reported this problem to Hyundai via phone in Nov and nothing has been done to fix it. I also e-mailed their Consumer affairs and I got a courtesy call, but the link to the On-line manual is still not fixed.

Also there is a link to show your maintenance schedule and the schedule that is shows is for Santa Fe 2006 model and not 2007.

I think that Hyundai MUST pay attention to its existing owners if they want to continue to get good ratings and feedback. I don't think they realize that the existing owners contribute significantly towards their new sales....:o

not sure if it's the same but i access that info through:

http://www.hmaservice.com/authenticator/lo...A80%2Findex.jsp

I've had some issues with it as well, too bad Hyundai isn't as committed to the improvement of quality of their web site like they are the cars they build. :grin:

Do you get an owner's manual at all, or is it a broken link? When I sign in, I *do* get an owner's manual - "2006_Accent_Manual.zip" downloads. But naturally, despite the PDF enclosed in said zip being titled "2006_Accent_Manual.pdf," you end up with the manual for the 2005 model. :wacko: It's cool, I don't mind reading owner's manuals for cars I do not own, but having one that actually applies to my vehicle would be nice. lol! The only address I could find to report the problem was a customer care e-mail buried somewhere on their site. I wrote them probably 6 months ago about this and didn't get a reply, not even a quick note acknowledging my message to them.

The service records are a bit of a letdown too... The only ones listed in my account are the ones I have put in there. I guess I was a bit spoiled by MyGMLink that I used with the Pontiac Vibe that the Accent replaced, that site was pretty slick. You had actual owner's manuals available, it would try to calculate your mileage depending on how much you tell it that you drive and give you service reminders based on that. And my service history records were automagically imported from where I had to bring that car into the shop a zillion times. In Hyundai's defense though, I only have to log routine maintenance with this car, so that's not a biggie. lol!

Anyway, hopefully Hyundai gets their act together and fixes this stuff. There's at least a couple people out here on the 'net that would find that site useful.

This post has been edited by hoosieraccent: Jan 10 2007, 12:48 PM

Silver FE - The hmaservice site is a technical site and it does not have the 2007 Santa Fe Manual which everyone gets when they buy a new car.

hoosieraccent - You are correct. MyGMLink is far better and more functional...I did get service offers/coupons from various GM dealer which my Buick dealer matched prices...

I just home someone in Hyundai is paying attention to this...

I wish Hyundai Canada's website would have anything similar. We don't even have "My Hyundai" on our website. I agree with hoosieraccent, GM's was great. Maybe someone should give Hyundai a link to this section!

I decided to write Hyundai Canada this morning about a Canadian Version. For the interest of other Canadian's here is their response:

January 11, 2007

Good Morning,

Thank you for your inquiry. We are currently looking into this option for our website but no in service date has been set.

I will communicate your request with our IT department for review.

Kind regards,

Customer Relations
Hyundai Auto Canada Corp.

Maybe if some more of us contacted them they would implement it. :unsure:

This post has been edited by capt_canuck: Jan 11 2007, 12:34 PM

Finally Hyundai has got around to posting the Owner's Manual in a PDF Format. It's good that they responded... :)