My brand new Azera has a suspension noise on the passenger side. It is noticeable
at speeds under 30 mph when going over smaller road bumps. It sounds and feels like a bad strut or shock (hard to tell if it is coming from the front or back).

Anyone else have this?

sonata owners complain of a klunk sound coming from rear

You know, I noticed this today. I thought it was my golf clubs in the trunk. I need to pay more attention and may take my clubs out of the trunk this weekend just to make sure it isn't something else. One thing I noticed today when washing the car the windshield wiper arm on the passenger side bumps into the hood when lifted up to clean the windshield with a towel. It only hits by an inch but it shouldn't be doing this at all. It is clearly a design flaw. No big deal but something that should be happening.

I have a new Azzy Limited(2 weeks) and what I do notice is that the suspension isn't as quiet as my former Acura TL's. Also I have a 2006 Sonata LX6 and the suspension is definitely noisier than my 2003 Acura TL which just came off lease. I seem to recall that in summing up the pros and cons one of the automotive publications commented on the fact that the Sonata suspension was somewhat noisy. This may be the case with the Azzy, but it's not a noise as though a strut is defective, I've had this in the past on other cars. Actually it is a remarkable riding car. If you have a definite noise and can feel it ( I don't) then definitely take it back to the dealer to be checked out. My impression is that Hyundai is trying hard to have a reliable reputation and keep it that way. Let us know how you make out.

Like any new model there will be issues. That's why I have always waited a year or two before buying a new model. This time I fell in love with the body style of the Azera.

There are a few things I noticed on my new Azera already that are flaws. The windshield wiper arm on the passenger side bumps the hood, but only when I want to pull up the entire arm to clean off the windshield. Not really a problem but there is a flaw here.

With the suspension I do hear noise on road bumps under 30 MPH. I still think it may be my golf clubs or golf balls I have in the trunk. I sure hope so as I only have 150 miles on the car. Hate to take it back already.
I also notice the when I first step on the gas when I first start the car is seems sluggish. Maybe becasue it is new but hummm.
I noticed this last night.

I have the same problem. I read on another forum that some of the sway bars are installed upside down. I will taking mine in next week to have it looked at.

if anybody is still having this problem, ill know whats going on, if you want to know PM me

YEs there is something going on here. I did take my clubs out of the car and when I drive around 30 MPH or under I do hear a rumble when I hit a bump. Sway bars upside down could be a problem that can be fixed. I will drive it again on Sunday and keep everyone posted.

its the struts making the noise

Are the struts covered in the warranty? I drove the car today not too noticable but there is somthing there for sure. I may wait before I take the Azera back to the dealer as I just bought the car two weeks ago.

Other than that the car rides great, and so far I'm getting 20.5 MPG in the city.

So Pal, I work4hyundai, are you a service teck or do you work directly for the company in higher position? It seems to me if Hyundai was interested in what the consumers say about their cars they would come here read the complaints or complements. Logical! Formus are a good reference point when it comes to evaluating an automobile.

If you feel the sturts are the problem, most likely you may be a service teck person or work in the service end of the operation and others Azera owners have had the same problem. All new model cars have a certain glitch in the first two years. So far this car hasn't had too many quality problems and that is great thing indeed.

Comments..

I am having same problem with suspension noise, and yes, noticeable 40MPH and under. I'm just not sure what side the noise is coming from. Has Hyundai taken care of this for anyone here?? If so, what did they do?? I've had my car for only 5-6 ays.
thanks

I have my Azzy for 3 weeks and first off have you checked the tires to make sure that the air pressure is at 30lbs.? They ship the cars with anywhere from 40 to 50 lbs. of air and even though dealer prep includes checking the air pressure it's not always done. Mine were at 45lbs. and the ride was "hard". The suspension does indeed make some noise, and it's probably the struts, however it seems to be a rather common situation and not something to be overly concerned about. It seems be characteristic of the Azera. I have a 2006 Sonata LX and the rear suspension is a little noisy also, documented here on the message boards. All in all I hope you enjoy your new car as much as most of us do. Good luck and "happy motoring".

Interesing about the tire pressure. I need to check this in the morning. The car does make noise under 40 MPG. Not real bad but I can hear it. Not enough for me to take the car back in and have it serviced but when I do get my frist oil change I may inform the dealer about this problem and see what my options are if any.

Here is a series of postings from Edmunds which may be the answer to the Azera front end suspension noise. I intend to take my Azera Limited to my :) dealer's service manager with this information.
The telephone for Green Hyundai in Springfield, IL is 1-800-768-6512.

34 of 39 THE DREADED CLUNK by technishawn Oct 12, 2006 (6:21 pm)
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SHORTLY AFTER PURCHASING MY AZERA LIMITED I NOTICED A CLUNKING SOUND FROM THE PASSENGER SIDE FRONT WHEN GOING OVER SLIGHT PAVEMENT IRREGULARITIES AT SPEEDS UNDER 40 MPH. I ASSUMED THAT THE TIRES WERE OVER INFLATED AND THEY WERE. I LOWERED THE TIRE PRESSURE TO 30 PSI AND THE CLUNK REMAINED. I PUT MY CAR ON JACK STANDS AND COULD NOT FIND ANYTHING LOOSE SO I GOT ONLINE TO SEE IF THERE WERE ANY TSB'S AND I STUMBLED ACROSS THIS FORUM AFTER CHECKING THIS FORUM I FOUND SOME INFO ON THE SWAY BAR BEING UPSIDE DOWN I COULD NOT SEE HOW THIS WOULD BE POSSIBLE AS I HAVE BEEN UNDER THE CAR AND EVERYTHING LOOKED CORRECT. I DECIDED TO MAKE AN APPOINTMENT WITH MY DEALER AND SEE WHAT THEY COULD FIND. AFTER TALKING WITH THE SERVICE MANAGER HE SAID THAT IT SOUNDED LIKE SWAY BAR LINKS AND HE HAD A COUPLE OF SETS ON ORDER TO TRY ON SOME OTHER CUSTOMERS CAR AND IF THAT WORKED HE WOULD INSTALL SOME ON MINE. HE MADE AN APPOINTMENT AND I SHOWED UP ONLY TO FIND OUT THAT IT DID NOT SOLVE THE PROBLEM THE SERVICE MANAGER DECIDED TO CONTACT AN ENGINEER AND HAVE HIM LOOK AT THE PROBLEM. COME TO FIND OUT HE WAS FROM KOREA AND WAS AWARE OF THIS PROBLEM : surprise: HE HAD THE SERVICE MANAGER ORDER NEW STRUTS AND REVISED STRUT MOUNTS THAT WERE NOT IN HIS SYSTEM YET. I HAD THESE ITEMS INSTALLED TODAY AND ITS LIKE A DIFFERENT CAR NO CLUNK AND QUIETER THAN EVER.
Replies to this message:
• chilliwack (Oct 12, 2006 7:17 pm)
• drdonrs (Oct 13, 2006 1:30 pm)

#35 of 39 Re: THE DREADED CLUNK [technishawn] by chilliwack Oct 12, 2006 (7:17 pm)
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Replying to: technishawn (Oct 12, 2006 6:21 pm)

I figured it had to be the struts. Any info regarding part numbers and your service department (name of dealer/state) would be appreciated.
#36 of 39 Re: THE DREADED CLUNK [technishawn] by drdonrs Oct 13, 2006 (1:30 pm)
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Replying to: technishawn (Oct 12, 2006 6:21 pm)

Please do provide with the name of your dealer and the service managers name. We can all benefit from this information. Is the front end suspension noise completely gone?
#37 of 39 THE DREADED CLUNK by technishawn Oct 13, 2006 (8:00 pm)
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Well I just took my Azera out for a drive and the noise is completely gone. It was great I did not feel like I had to dodge every pavement irregularity My dealer, Green Hyundai is located in Springfield, IL. The part number for the struts are 54611-3K050 and the insulator assemblies are 54630-3K000. I hope this helps, it sure did the trick on mine.
Replies to this message:
• jmjk (Oct 14, 2006 6:31 pm)

#38 of 39 Re: THE DREADED CLUNK [technishawn] by jmjk Oct 14, 2006 (6:31 pm)
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Replying to: technishawn (Oct 13, 2006 8:00 pm)

technishawn:

Thanks a ton for the information. I have been complaining about my clunk since the 4th day after I took delivery of the car. I can't wait to get this behind me.

BTW what color is your Azera? The reason I ask is because it seems that most or perhaps all of the posts on this forum who complained about the clunk have white Azeras. If that's the case it would be very weird.

Lastly, did you receive any resistance from Hyundai, in other words were they willing to replace the struds or were they reluctant?

Thanks again,

JMJK
#39 of 39 THE DREADED CLUNK by technishawn Oct 14, 2006 (7:20 pm)
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My Azera is Golden Beige. Hyundai was more than happy to do everything they could to remedy the problem. I strongly recommend that anyone who has experienced the clunk have this done ASAP you will be so pleased with the results.

Since this is an problem on most Azera's do you think Hyundia will recall 2006 Azera because of this issue? Is this an all day job to replace the stuts?

I do have the same noise on my Gold Beige Azera. I can live with it but it is noticable and if it can be fixed I will take it back to the dealer.


Thanks

heypal,
If enough Azera owners call Hyundai customer service with a report of the problem, and indicate at least one dealer has rectified the problem, we may very likely get a TSB and an "internal" recall. Firstly approach the dealer's service manager with the information I have provided and insist that you are an upscale purchaser and expect the response to be commensurate with an "upscale dealer". I only have 1500 miles on my Azzy Limited and will be taking it in for first oil service(complements of my dealer)by the end of November which will be 3 months that I have the car. At that time I will discuss the situation. I have purchased two 2006 Hyundais since January, the Azzy and a Sonata LX so I have some leverage. All in all the suspension noise doesn't bother me to any great extent. The car's other incredible attributes more than make up for it. I have a feeling that Hyundai is aware as they may be of the sometimes slightly noisy rear suspension of the Sonata. I have to say that in spite of these little "annoyances" both cars are truly awesome and I have had some pretty good vehicles in the past.
Bottom line, speak to the dealer, present the info regarding Green Hyundai's solution, providing the stock #'s for the struts and insulator assemblies and see what the answer is. Then if not satisfied call Hyundai USA and provide that information and indicate that you expect the car to perform as represented, the top of the line Hyundai product.

You know to me it sound like the clunk is in the rear more than it is in the right front. For sure it is on the right side but then again it may be on the left side as well but since Im in the drivers side I only hear the right side clunking. As you say I only hear it when I hit bumps at low speeds. When I drive on the highway it is very quiet.

I copied your email and will give it to my dealer when I get my car serviced the next time.

Thanks

The struts that they replaced...all four or front or rear?? The numbers you provided....front or rear??
The noise is too much for any car built these days....just can't be correct.
Thanks for all the info....
wlc2

I believe it was the front struts as reported over at the Edmund's board. To my knowledge no one has complained about the rear suspension. The 2006 Sonata, which I also have, has a noisy rear suspension and this has been reported as a "con" in publications such as Consumer's Reports, ie "noisy rear suspension". None of this is "serious" and it doesn't detract from the overall ambiance of these cars, just annoying. As I said I am going to address the issue with my dealer when I take my Azzy in for its first oil service.

Here is the latest update on our suspension situation, from Edmunds board. I suggest everyone use this board and Edmunds interchangeably.
Don

#50 of 50 THE DREADED CLUNK by jmjk Oct 20, 2006 (8:12 am)
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OK Gang:

Here is the latest.

My service director at the Hyundai dealership in Houston called me this morning, but a little background first. Earlier in the week I told him about everything I obtained and learned from Technishawn and the other folks on this message board and he responded positively. I faxed information to him and he also looked at this site. Since Monday he has been engaged and working on the Clunk issue.

What I received from him today:

1. The good news (or the not so good news depending on how you look at it). Apparently the Hyundai engineers have huddled up and have acknowledged that there is indeed a problem with the suspension.

2. The Hyundai engineers are not 100% sure that the new struts and strut assemblies are the cure, therefore I will not (at this time) be getting new struts on my car. This may (and I emphasize may) suggest that technishawn's fix is somewhat of an experiment. Their fear is, the dreaded clunk may come back. This may also explain why we have not yet seen a TSB issued for this problem.

3. Interestingly, my service director told me that when he calls up the old strut and strut assembly numbers on his computer a notice pops up and indicates that the parts are no longer available. Further when he entered the new part numbers, the computer did not recognize them.

5. I again suggested to my service director that he call Green Hyundai in Sringfield to discuss this issue and he said he would. Earlier in the week he gave Green Hyundai's number to his Hyundai engineer - but did not call Green himself.

4. Now my editorial comments. It is good to know that Hyundai recognizes that there is a problem. However, their reluctance not to declare the new struts and strut assemblies the fix, does not make me too happy. Their view may be similar to the story regarding the spot on the rug; you remove it and a week later it rises to the surface and is back. I have no idea how long, for those of us with the dreaded clunk, will have to wait.

Lastly, and equally important, technishawn would you kindly monitor your "fix" and let us know how your Azera is performing?