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> Note To Self Regarding The Air Bag Light
Jered007
post Jun 5 2006, 01:18 PM
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Well, I've had my car for 8 days now and just discovered something fun & exciting: when you're test driving a new vehicle and you ask the salesman, "Is the Air Bag light suppose to be on?" and he answers - "Yeah, that means the air bags are working," IT IS A LIE! Yeah, so for the last 300 miles my wife & I have been driving a brand new car with air bags that ?maybe? won't work at all. This is combined with the fact that I drove to the dealership this AM (0730) to wait for an HOUR for a new key to be cut (they lost the 2nd key).... to get home & find out that the key doen't work!
Don't worry though - I'll be well compensated because when I called to inform them of these errors they offered to set me up an appointment to fix it all tomorow morning & give me a loaner car till mine is ready.... What fantastic customer service! ..... not so much
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MiamiLX
post Jun 5 2006, 02:18 PM
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QUOTE(Jered007 @ Jun 5 2006, 02:18 PM)
Well, I've had my car for 8 days now and just discovered something fun & exciting: when you're test driving a new vehicle and you ask the salesman, "Is the Air Bag light suppose to be on?" and he answers - "Yeah, that means the air bags are working," IT IS A LIE!    Yeah, so for the last 300 miles my wife & I have been driving a brand new car with air bags that ?maybe? won't work at all. This is combined with the fact that I drove to the dealership this AM (0730) to wait for an HOUR for a new key to be cut (they lost the 2nd key)....    to get home & find out that the key doen't work!
Don't worry though - I'll be well compensated because when I called to inform them of these errors they offered to set me up an appointment to fix it all tomorow morning & give me a loaner car till mine is ready....    What fantastic customer service!    .....    not so much
[right][snapback]42688[/snapback][/right]


Wow, I got 3 Keys this time around. If the Air Bag light stays lit, take it in to the shop. I've had my Car into the shop about 10 times now, just got back from getting a new Window washer pump. I found the best new Hyundai dealer in the world!. I can't believe you didn't try the spare key :whistling:

So on a scale of one to ten, how would you rate your new Sonata?. And a helpful hint. It's a good idea to get in early for a service appointment, but you can have a key cut within minutes, usually without waiting. What type of "well compensation" are you expecting for your troubles?.
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Jered007
post Jun 5 2006, 03:56 PM
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My "well compensated" was a sarcastic remark because they pretty much offered nothing. I'm not sure how to "rate" my hyundai experience yet - we'll see how that whole air bag light situation works out. Just really angers me that I (being stupid & believeing the salesman) bought a BRAND NEW car with a problem. I think at the least I should be offered another tank of gas - I've pretty much blown the first free tank running back & forth 4 times (30 min round trip).
Also - for my service apt for the key this morning - they open at 0730 - I was there at 0740 to wait an hour for a key that didn't work.
Isn't the new sonata supose to come with 3 keys anyways? Two main keys and a valet key? Mine came with 1 key and 1 keyless remote.
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Jered007
post Jun 5 2006, 04:49 PM
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Guess this would be a good time to ask: How many keys/keyless remotes did everyone else get with they're new sonata?? Is there a valet key?
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sodian
post Jun 5 2006, 04:50 PM
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Isn't the new sonata supose to come with 3 keys anyways? Two main keys and a valet key? Mine came with 1 key and 1 keyless remote.
[right][snapback]42731[/snapback][/right]
[/quote]


Yes, Three keys (one is valet) and two FOB's.
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babstude
post Jun 5 2006, 04:54 PM
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yeah two remotes with two black keys and a valet key
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MiamiLX
post Jun 5 2006, 05:19 PM
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QUOTE(Jered007 @ Jun 5 2006, 04:56 PM)
My "well compensated" was a sarcastic remark because they pretty much offered nothing. I'm not sure how to "rate" my hyundai experience yet - we'll see how that whole air bag light situation works out. Just really angers me that I (being stupid & believeing the salesman) bought a BRAND NEW car with a problem. I think at the least I should be offered another tank of gas - I've pretty much blown the first free tank running back & forth 4 times (30 min round trip).
Also - for my service apt for the key this morning - they open at 0730 - I was there at 0740 to wait an hour for a key that didn't work.
Isn't the new sonata supose to come with 3 keys anyways? Two main keys and a valet key?    Mine came with 1 key and 1 keyless remote.
[right][snapback]42731[/snapback][/right]


Yes you do deserve something like a free tank of Gas. Don't count on receiving a survey, but I'll tell you how Hyundai corporate can help. You then bring it back to the dealer, tell them you want some Gas vouchers, or...

And New Cars sometimes have to be brought back to be adjusted, and or properly finished. Plus in my case there were 3 recalls waiting for me. Sure they are supposed to be done before we take delivery, but...

However you will be loving the Sonata more and more each and every day, if that's important!.
________________________________________________________________

"I have just purchased a new vehicle and I have not received my survey. How do I get this to fill it out?"

"You can get a new survey if two conditions are met: 1)We can issue a new survey if your vehicle has been registered for less than 60 days and If you are the original owner. Send this information to consumeraffairs@hmausa.com"

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IHOTI
post Jun 5 2006, 11:15 PM
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QUOTE(Jered007 @ Jun 5 2006, 02:18 PM)
Well, I've had my car for 8 days now and just discovered something fun & exciting: when you're test driving a new vehicle and you ask the salesman, "Is the Air Bag light suppose to be on?" and he answers - "Yeah, that means the air bags are working," IT IS A LIE!    Yeah, so for the last 300 miles my wife & I have been driving a brand new car with air bags that ?maybe? won't work at all. This is combined with the fact that I drove to the dealership this AM (0730) to wait for an HOUR for a new key to be cut (they lost the 2nd key)....    to get home & find out that the key doen't work!
Don't worry though - I'll be well compensated because when I called to inform them of these errors they offered to set me up an appointment to fix it all tomorow morning & give me a loaner car till mine is ready....    What fantastic customer service!    .....    not so much
[right][snapback]42688[/snapback][/right]

Hey atleast they are willing to admit there mistake
and try to fix it the very next buisness day .
Good luck hope everything works out
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mamamia
post Jun 5 2006, 11:42 PM
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Yes, the Sonata has been having some issues with the passenger Air Bag light.... My daughter weighs 120 pounds, and most of the time, sitting in the passenger seat, the light stays on...

I have an appointment at my dealership tomorrow, and am going to raise the issue. Will report about the findings.
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Jered007
post Jun 6 2006, 01:55 PM
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Well, I feel better already -
Took in the Sonata this morning. Brought along a summary of my experience so far and a list of things to make this whole experience better (fix the airbag problem, set the locks to lock while driving, find or make the additional key/key fob/ and valet key, supply me with a vehicle until mine is ready, and compensate my fuel expenditure for the additional 4 trips to the dealer) They already supplied me with a rental and I think the rest of it might get taken care of by tomorow.
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mamamia
post Jun 6 2006, 03:05 PM
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Let us know about the Airbag light, Jered.

My Hyundai guy this morning said there's nothing to adjust about the Airbag light, the sensor can't be adjusted, nor the computer....
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Jered007
post Jun 6 2006, 05:48 PM
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My "Air Bag" light is the one in the instrument cluster that stays on. It should come on during start-up for 5 seconds, then shut off just to let you know it's working. The smart airbag system does seem to pickup when my wife is in the car as the "passenger airbag off" light on the dash center turns on when she's out of the car and off when she's in the car.

More good news - After driving my Camry loaner car I officially miss my Sonata. :00000715: Sonata feels a LOT sportier, smaller, and stylish.
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1BM N62
post Sep 29 2006, 04:59 AM
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Just picked up my 07 SE yesterday afternoon, and got to drive home in the dark last night. Somebody please clarify this for me since I'm slow...Is the Passenger Airbag light suppost to stay on all of the time if nobody's in the seat or not?

Thanks...

PS: I love the car! :banana:
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MikeNH
post Sep 29 2006, 08:57 AM
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the pass. airbag lamp (the one near the clock) should be lit when the seat is unoccupied, or when there is someone small like a child in it. It should shut off when there is someone in the seat who is an adult or teen.
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!!DV!!
post Sep 29 2006, 09:15 AM
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The strange thing is that we have to manually switch the pass. air bag off if you have a child in the front seat. The switch is located inside the glove box and works with the key.
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1BM N62
post Sep 29 2006, 11:15 AM
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Thanks guys. The car is still so new and unfamiliar to me that I hadn't even noticed the stereo and cruise control buttons on the steering wheel. :whistling: I wonder what else I'm going to find over the weekend? lol
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mamamia
post Sep 29 2006, 01:08 PM
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You WILL find all kind of small but neat little subtle things that show how much THINKING the designers of this Sonata have put into this car.

And only this morning I reminded myself how EASY AND SMOOTH it is to shut the doors, especially the driver's and passenger's door.... I took something out of my wife's '05 Accord and WOW, you REALLY have to push that door to finally get it shut...
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dogstar
post Sep 29 2006, 07:21 PM
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