Join Date: Jul 2013
Location: San Tan Valley, AZ. USA
Drives 2013 Sonata Hybrid
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i have a paint problem on a new 2103 sonata hybrid. I have owned the car for 3 months and the hyper silver metallic paint is defective because the paint is striped on all four doors. The dealer and the area factory rep both viewed the car in person and both agree that the problem is real. The factory rep said that hyundai would agree to repaint the affected panels but i am reluctant to agree to this "fix" since i believe that there is nothing more lasting and durable than factory paint. I asked hyundai to take the car back and replace it with an identical model that has proper paint. Today i got a letter from hyundai denying any problem and saying that they have no intention to do anything for me. I am not so sure that a replacement vehicle is a solution because i was at a different dealership today and they had a hyper silver metallic hybrid on the lot and it had paint stripes too. Is anyone else fighting this problem at this time? Perhaps a class-action law suit might get their attention.
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