Dealership scheduled first service at 3 months, any idea why? - Hyundai Forums : Hyundai Forum
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#1 Old 06-19-2012, 02:17 PM
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Dealership scheduled first service at 3 months, any idea why?

So when I bought my car in May they scheduled my first service, and they scheduled it for August, a mere 3 months after my purchase date. I drive the car a lot, so I may already be at 7500 miles by then, but they didn't know that at the time. So any idea why they'd think I need a service after just 3 months? I do all my own service on my other vehicle (FJ Cruiser), but it's all pretty easy since I can crawl under it without even jacking it up. Will probably take my Sonata in for all the service, as I'll be putting a lot of miles on it, but I'm not going to be doing anything above and beyond what the manual recommends.


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#2 Old 06-19-2012, 02:24 PM
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Check your owner's manual and see if Hyundai recommends a 3-month service of any kind. If not, it's just the dealership trying to make a few extra dollars. Good luck with the new car and welcome to the Forum.
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#3 Old 06-19-2012, 02:54 PM
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Check your owner's manual and see if Hyundai recommends a 3-month service of any kind. If not, it's just the dealership trying to make a few extra dollars. Good luck with the new car and welcome to the Forum.
Probably for an oil change. Most places automatically recommend oild changes every 3000+ miles or 3 months. I stopped by my dealer yesterday to get the oil change done, I am just at 3300 miles. The told me as long as I get it done before 7500 miles. They told me it would be 75 minute wait, so I am going to wait till next month. I have a list of things I want them to look at.
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#4 Old 06-19-2012, 05:05 PM
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Originally Posted by football751 View Post
So when I bought my car in May they scheduled my first service, and they scheduled it for August, a mere 3 months after my purchase date. I drive the car a lot, so I may already be at 7500 miles by then, but they didn't know that at the time. So any idea why they'd think I need a service after just 3 months? I do all my own service on my other vehicle (FJ Cruiser), but it's all pretty easy since I can crawl under it without even jacking it up. Will probably take my Sonata in for all the service, as I'll be putting a lot of miles on it, but I'm not going to be doing anything above and beyond what the manual recommends.


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This is my second Hyundai and they will mail you a dated appointment/e-mail every 3 months for the oil change. I keep telling them we are retired and will come in as the book says. It might take us 6 months to go 3,000 miles. It looks like you need to go in every 3 months though with all that mileage.

Tom


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#5 Old 06-19-2012, 05:44 PM
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I know for the 2012 Hybrid the book says every 7500 miles or 6 months (maybe 9 months, can't remember exactly). I think it's ridiculous that car dealerships and service centers still try to convince people that their cars need service every 3000 miles. My fiancee's old 99 Suburban recommended 5000 miles (regular oil), and my old 96 Cadillac recommended 7500 miles (synthetic blend I believe). No car needs service every 3 months (unless you put on a lot of miles) or 3000 miles these days.

On a side note, does the Hybrid take regular, syn blend, or synthetic oil? I know they recommend 5W-20.


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#6 Old 06-19-2012, 07:40 PM
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you don't have to come in 3 month even if they made an appointment, you wont loose warranty.

you don't even have to come to the dealer at all, (i don't), you can change oil yourself, or in any shop you choose.

of course dealer wants you to come and leave $$$$ at his place, he might even make it look like you must come to him for service, not anywhere else.
he can say anything that benefits him, but you don't have to do what he says.
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#7 Old 06-20-2012, 12:14 AM
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Ignore them. They are just trying to help their bottom line. My salesman more or less admitted that after I asked him why I'd need to bring it in based on the dealer schedule they gave me, which called for twice as many visits as the guide with the car. Told him straight up if the book doesn't call for it, it's not going to happen.

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#8 Old 06-20-2012, 12:35 AM
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I took my Sonata in right at 4700 miles and had Mobile1 5W-20. Then about a month ago I received in the mail a reminder to bring it in for the six month service. They estimated I would be at 10,777 miles. I went on a 1600 mile trip and took it in on the 5th of June with 10,350 miles.
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#9 Old 06-20-2012, 01:21 AM
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Originally Posted by rbbayernde View Post
I took my Sonata in right at 4700 miles and had Mobile1 5W-20. Then about a month ago I received in the mail a reminder to bring it in for the six month service. They estimated I would be at 10,777 miles. I went on a 1600 mile trip and took it in on the 5th of June with 10,350 miles.
Interesting, maybe some of the telemetrics from Blue Link are shared. It could also be a mere guess based on your mileage from your oil change.
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#10 Old 06-21-2012, 11:05 PM
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Originally Posted by football751 View Post
So when I bought my car in May they scheduled my first service, and they scheduled it for August, a mere 3 months after my purchase date. I drive the car a lot, so I may already be at 7500 miles by then, but they didn't know that at the time. So any idea why they'd think I need a service after just 3 months? I do all my own service on my other vehicle (FJ Cruiser), but it's all pretty easy since I can crawl under it without even jacking it up. Will probably take my Sonata in for all the service, as I'll be putting a lot of miles on it, but I'm not going to be doing anything above and beyond what the manual recommends.


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My dealer did the same thing for me. He said it was based on the severe service schedule. Since it goes above 90F here in Florida I need the severe service. I told him to read the rest of that requirement "More than 50% driving in heavy city traffic during hot weather above 90F" I'll follow the 7500 mile oil changes, thank you very much!
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