Warranty Front End Alignment? - Hyundai Forums : Hyundai Forum
 
LinkBack Thread Tools
#1 Old 03-31-2011, 08:54 AM
Senior Member
 
Join Date: Jan 2011
Location: 12533
Posts: 134
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
flashbang
(Thread Starter)
Long story short.
At 1000 miles one tire was found to be defective. Conti Procontact.
Dealer pointed out Hyundai does not cover the tires, go to a Continental dealer. In the end pro rated for 50% cost me $
100.00.
Now the car pulls and when the steering wheel is straight the car car does not drive straight, two different issues.
Dealer claims tires need to be rotated and alignment may not be covered. Also it maybe another defective tire. Seems to me all of this should not cost me anything. It is at the dealership today and if I get a bill I will call Hyundai.
Anyone have this type of issue with the warranty?

2011 Elantra Limited w/Navigation
Desert bronze w/beige interior
Proud member of the Elantra HPC.
flashbang is offline  
Sponsored Links
Advertisement
 
#2 Old 03-31-2011, 09:29 AM
Senior Member
 
jsinton's Avatar
 
Join Date: Jun 2009
Location: Inverness, Florida
'99 Elantra Wagon '03 Kia Sedona
Posts: 4,571
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 31 Post(s)
jsinton is an unknown quantity at this point
Who knows where that warranty pdf is?

There's a detailed warranty schedule for your car. I can't fiind it now.

jsinton is online now  
#3 Old 03-31-2011, 01:40 PM
Junior Member
 
jbrhymer's Avatar
 
Join Date: Mar 2011
Posts: 29
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
jbrhymer
QUOTE (flashbang @ Mar 31 2011, 06:54 AM)
Quote:
Long story short.
At 1000 miles one tire was found to be defective. Conti Procontact.
Dealer pointed out Hyundai does not cover the tires, go to a Continental dealer. In the end pro rated for 50% cost me $
100.00.
Now the car pulls and when the steering wheel is straight the car car does not drive straight, two different issues.
Dealer claims tires need to be rotated and alignment may not be covered. Also it maybe another defective tire. Seems to me all of this should not cost me anything. It is at the dealership today and if I get a bill I will call Hyundai.
Anyone have this type of issue with the warranty?

If you look in the wandering thread a pdf has been attached for a tsb for aligning and checking all the tires. Tell them your car is pulling and show them the tsb and have them fix it under that.

http://www.hyundai-forums.com/index.php?sh...61342&st=40
jbrhymer is offline  
#4 Old 03-31-2011, 04:08 PM
Member
 
Join Date: Mar 2011
Location: 60475
Posts: 51
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
dethompson2
Post

I had a 2009 Hyundai Elantra Touring that always pulled to one side. I didn't do anything about it and when I finally said something I had 30000 miles on the vehicle. I was told the front end alignment and brakes are warranteed for 12 months or 12000 miles. SO YOU MAY WANT TO TAKE THIS TO THE DEALER NOW AND GET IT FIXED. I ended up having to purchase four tires with 28000 miles and had NTB align everything.
dethompson2 is offline  
#5 Old 03-31-2011, 08:31 PM
Senior Member
 
Join Date: Jan 2011
Location: 12533
Posts: 134
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
flashbang
(Thread Starter)
Dealer called me tonight and needs another day. Asked about the mandatory 6000 mile tire rotation that I did not do. Oddly enough that is not covered on this issue but is in the TSB and guess what, I have 6000 miles on the car. Claims to be on the super secret machine and does not have the 2011 specs for the Elantra. So he has been fiddle******* for the day guessing what numbers to use. Also asked him about the TSB and he knows nothing about it. He will do me a favor (not his words, but implied) since I bought the car from him and see if he can get all the issues covered under warranty. He said adjustments are for manufactures defective components. So once you drive off the lot and the car is out of alignment it is because you did it to the car,IE. off roading, pot hole hits etc.. Unless they find a part deemed defective by the manufacturing process. He told me under the car looked good and no signs of damage, so it looks like he can "help" me.
They are douche bags. This is not the first time they made claims of doing me a "solid". After reading that 17 page TSB I doubt very much this dealer has the required equipment to satisfy the TSB, it also must be documented and I will never know what the before and after numbers are.
We will see tomorrow what the out come is.

2011 Elantra Limited w/Navigation
Desert bronze w/beige interior
Proud member of the Elantra HPC.
flashbang is offline  
#6 Old 03-31-2011, 09:17 PM
Senior Member
 
sbr711's Avatar
 
Join Date: May 2010
Location: hiding from those who might be looking for me
I dont own Hyundai car, I drive everybody else Hyundai during day
Posts: 9,049
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 113 Post(s)
sbr711 is an unknown quantity at this point
Warranty align covered automatically in the 12/12 adjustment period..

No specs to align ... thats a plain old cop out.. common sense applies with making a car straight, just getting somebody who knows what to do and do it right..

Here,, use this,,, screw the red & greens --

rears ---> -0.5 camber both side, +0.04 toe each side for total of +0.08

Front ---> -0.5 camber, no excess spread,,,, caster is what you got,, +0.04 toe each side, total +0.08...

Hows that for straight... give these numbers to goof offs and tell them you want to see matching finish print off.

<--- please fill in the 'location' and 'what you drive' boxes on your personal profile page.
This information makes it much easier for other members to answer/comment on your posts.
sbr711 is offline  
#7 Old 04-02-2011, 02:03 PM
Member
 
Join Date: Mar 2011
Location: Houston, Texas
Posts: 51
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
chotaben
SBR: Where does it say this? I'd like to get mine checked out...

[b]Warranty align covered automatically in the 12/12 adjustment period..


I'd like to see where it's in print before I go in and they try to charge me for it....

Many thanks,
Ben
chotaben is offline  
#8 Old 04-02-2011, 03:46 PM
Senior Member
 
Join Date: Jan 2011
Location: 12533
Posts: 134
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
flashbang
(Thread Starter)
What I learned.
Alignment is not automatically a warranty issue. See my above post. Drifting due to radial pull is not covered and can be corrected by rotating tires, which is not covered by warranty.
The real numbers for the 2011 Elantra are below. The dealer got them withing the range and the car seems ok, but the real test will be when more miles can be put on it.

Camber
Front -0.5 0.5 Rear -1.5 0.5
Caster
Front 4.10 0.5
Toe, total
Front 0.12 0.2
Rear 0.50 0.30

Toe, individual
Front 0.06 0.1
Rear 0.25 0.15

2011 Elantra Limited w/Navigation
Desert bronze w/beige interior
Proud member of the Elantra HPC.
flashbang is offline  
#9 Old 04-02-2011, 07:45 PM
Senior Member
 
sbr711's Avatar
 
Join Date: May 2010
Location: hiding from those who might be looking for me
I dont own Hyundai car, I drive everybody else Hyundai during day
Posts: 9,049
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 113 Post(s)
sbr711 is an unknown quantity at this point
QUOTE (flashbang @ Apr 2 2011, 02:46 PM)
Quote:
What I learned.
Alignment is not automatically a warranty issue. See my above post. Drifting due to radial pull is not covered and can be corrected by rotating tires, which is not covered by warranty.
The real numbers for the 2011 Elantra are below. The dealer got them withing the range and the car seems ok, but the real test will be when more miles can be put on it.

Camber
Front -0.5 0.5 [b]<-- Thats what I said

Rear -1.5 0.5 [b]<-- I thinks I posted -0.5,,, -1.5 or more will just toast the rears

Caster
Front 4.10 0.5 [b]<-- Run what you got, as long as no excess spread, all is well


Toe, total
Front 0.12 0.2 [b]<--- weee bit too much for me,, prefer a little straighter,, I posted +0.08 total

Rear 0.50 0.30 [b]<--- Tell me you aint serious here,,, Toyota pulled similar stunt in the '90s... tires were trash in matter of miles.. WAY TOO MUCH TOE.. I always set them for NO MORE THAN +0.08 +/- 0.02 total at rear..



Toe, individual
Front 0.06 0.1 [b]<--- I can live with that, but ideally prefer less toe though

Rear 0.25 0.15 [b]<--- HAHAHAHAHA,, whos buying the tires

Your numbers is "range of setting".... Lets drill it down to something minimal with no excessive spreads and keep it all parallel & square....

Compare my preferred numbers to to ranges you gave.. mine are a lot tighter there,,, using ranges makes for sloppy align..

Me thinks my align will handle better and tires last longer than the "it's in specs" thing..

For the fella asking about the 12/12 adjustments... should be a book included in thebundle with the owner manual that outlines the vehicle warranty details..

<--- please fill in the 'location' and 'what you drive' boxes on your personal profile page.
This information makes it much easier for other members to answer/comment on your posts.
sbr711 is offline  
#10 Old 04-04-2011, 01:46 PM
Senior Member
 
sbr711's Avatar
 
Join Date: May 2010
Location: hiding from those who might be looking for me
I dont own Hyundai car, I drive everybody else Hyundai during day
Posts: 9,049
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 113 Post(s)
sbr711 is an unknown quantity at this point
QUOTE (chotaben @ Apr 2 2011, 01:03 PM)
Quote:
SBR: Where does it say this? I'd like to get mine checked out...

[b]Warranty align covered automatically in the 12/12 adjustment period..


I'd like to see where it's in print before I go in and they try to charge me for it....

Many thanks,
Ben

Have 2010 book in hand--- you think 2011 be any different ?

Attached Images
File Type: jpg PICT1364.JPG (119.0 KB, 23 views)
File Type: jpg PICT1365.JPG (108.4 KB, 14 views)
File Type: jpg PICT1366.JPG (148.1 KB, 20 views)

<--- please fill in the 'location' and 'what you drive' boxes on your personal profile page.
This information makes it much easier for other members to answer/comment on your posts.
sbr711 is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Hyundai Forums : Hyundai Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome