WTF 2011 SF 99,000 major sludge with specified maint - Page 3 - Hyundai Forums : Hyundai Forum
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post #21 of 26 (permalink) Old 06-17-2017, 01:21 PM
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Originally Posted by Airforce1 View Post
The lesson here is to stay away from quick lube shops unless you bring your own oil and/or filter and you know it was put in your car. Bulk oil, whether it's from the dealer or somewhere else, is junk as are the $2 filters used.

If you own your car, but, are more com fortable having the dealership change your oil, do yourself a favor and insist on whatever full synthetic oil the dealer carries.This cannot be stressed enough, especially for you turbo guys.

Thanks for posting OP, hopefully it will help those that do not understand the critical role and the importance of quality motor oils in modern engines. Would still love to see the pics of your engine if you can get them.
A friend just bought an RX350. Lexus requires synthetic oil. Interval is 10k or one year unless you are severe driving.

In my case I have a non-turbo engine and multiport to boot. I am comfortable with the synthetic blend the dealership uses every 3,750 miles which is about 6-months for me.

I predict Hyundai will eventually require Synthetic oil. It is the future.

I have never heard of a car wash doing an oil change. I have a hard enough time trusting the dealership to do my oil change right.

Truth alone triumphs, not untruth.
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post #22 of 26 (permalink) Old 06-17-2017, 01:51 PM
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We all conform to severe driving if you read the characteristic that apply to that category. Any reputable garage who changes oil as a result of service or as part of selling it to you has always marked on the windshield sticker 5000km including dealers. No Longer than that. They are typically longer than most might like but the max recommended. I have noticed that for years and it doesn't matter what vehicle it is. Computer alert based on driving habits that pop up "change oil" messages are laughed at by some senior mechanics I have listen to on TV forum shows. While sometimes the alerts a earlier while other times longer than it should be. But OCI not exceeding 5k km is the norm here if you have it done at a garage.

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post #23 of 26 (permalink) Old 06-17-2017, 02:32 PM
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Originally Posted by Tripplec View Post
We all conform to severe driving if you read the characteristic that apply to that category. Any reputable garage who changes oil as a result of service or as part of selling it to you has always marked on the windshield sticker 5000km including dealers. No Longer than that. They are typically longer than most might like but the max recommended. I have noticed that for years and it doesn't matter what vehicle it is. Computer alert based on driving habits that pop up "change oil" messages are laughed at by some senior mechanics I have listen to on TV forum shows. While sometimes the alerts a earlier while other times longer than it should be. But OCI not exceeding 5k km is the norm here if you have it done at a garage.
Could you post any links so that we can verify this "Computer alert based on driving habits that pop up "change oil" messages are laughed at by some senior mechanics I have listen to on TV forum shows."

But OCI not exceeding 5k km is the norm here if you have it done at a garage.
I'd be curious if this is actually the case, I know I don't follow that for synthetic oil.

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post #24 of 26 (permalink) Old 06-17-2017, 02:58 PM
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Check with any garage, dealer or name brand oil change facility Pennzoil and Shell used to have them. I don't know if they still do have quick change depots or not.

Auto computer calculation varies by OEM check their specific website. Jeep Compass has such a system and can go off as early as 3000km to 6000-7000km max but I never seen it pass 6000km. My wife drives that wreck. Never buy one its always needing something fixed.
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post #25 of 26 (permalink) Old 06-17-2017, 07:29 PM
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Quote:
Originally Posted by Airforce1 View Post
The lesson here is to stay away from quick lube shops unless you bring your own oil and/or filter and you know it was put in your car. Bulk oil, whether it's from the dealer or somewhere else, is junk as are the $2 filters used.
Unless, of course, that's not even close to a proper description of what they're actually doing. Example: Pennz 5-20 with a proper yellow pleated "Made in Korea" filter (like you find in the 3.3 engine, which you can actually see) should worry no one, and some of the quick lube shops have never used anything else. Enough with the FUD. Yes, there are places one probably should not visit, but you're over generalization, is ... well, an over generalization. I'd actually trust my own vehicle to some of them, even though there's no need for me to do so.
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post #26 of 26 (permalink) Old 06-18-2017, 11:53 PM
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DC:
As others have said, this entire situation seems odd.
Had you come in with a knock or other engine noise, their comment regarding engine replacement might be appropriate. I have read that Hyundai tends to balk at or drag out major repairs in some cases especially when the repair is on their dime. It will be important for you to put together as best you can solid documentation showing that you have had it serviced at the proper intervals. If you cannot find your receipts, ask the places you patronize to generate a printout of the dates and mileage they serviced your SF. Once you have that, remain polite but firm when you ask them to repair your SF under warranty. You may end up having to engage the services of an attorney before this is all over with.

Since we are the 2nd owner of the wife's '11 SF, the warranty ended at 5 years. During that period (2 years), I had my local dealer do the oil changes with the oem filter they provided and my 5qt jug of Mobil 1 5w20. I did my first DIY oil service with an oem filter and M1 oil back a month or so.

I have never trusted the quick lube places, having heard too many horror stories about the wrong oil (or no oil), loose or incorrect filter, etc. Sadly, some dealers also will throw in whatever bulk oil they can buy on the cheap.

I would be SUPER suspicious about the fact that they were showing you pics of the engine! I would firmly but respectfully tell them you want to see the "sludge" with your own eyes.

It is pretty well known that dealers do not get paid as much as they would charge you and I when doing warranty work. The fact that they mentioned buying a new car makes me wonder if they will lowball you on trade in, and then get Hyundai to provide the new engine and pay them to repair it so they can make a tide profit there as well.

Please keep us updated. We all wish you success.

Don

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