Originally Posted by skulldrinker
this started out to be a very nice informative thread with pictures. But now it's just another dam presidential debate.
I'm sorry about this going off piste a bit, it wasn't my intention.
I now see where the confusion regarding 'Service Writers' has come from, in my mind the 'Service writer' is a technical author employed by the manufacturer where as Canderson is referring to what I would call a 'Service receptionist'. (With this in mind I agree with a lot that he says) Our problem is a great language divided by a big pool of water!
I apologize again and with that I'll shut up!!