Hyundai comprehensive reimbursement program for MPG error

[Scotty57]

Interesting...

EPA finds Hyundai, Kia overstated gas mileage - Yahoo! News

[ncbeast]

Hmm, nothing has changed on their website for mpg for the SF and that link that they give is also either very slow or not working as well....

[General]

Originally Posted by ncbeast

Hmm, nothing has changed on their website for mpg for the SF and that link that they give is also either very slow or not working as well....

The story linked is only a few minutes old. I wouldn't expect this all to change immediately.

[ncbeast]

Here we go...I am still a happy camper with the Santa Fe and a new loyal Hyundai customer!



Newsroom - Hyundai Motor America

[red10]

Originally Posted by ncbeast

Here we go...I am still a happy camper with the Santa Fe and a new loyal Hyundai customer!



Newsroom - Hyundai Motor America

Thanks for this info. This may be a deal breaker for lot of people. I think they forged those numbers to boost sales and now this refund debit card can be treated as little discount on the new car some couple of hundred dollars.

Use case:
Total miles driven = 10,000 miles
Gas price = $4/ gal
Forged EPA mpg numbers = 33 mpg
Corrected EMA mpg = 29mpg

Fuel cost for forged numbers = $1212.1
Actual fuel cost = $1379.3
Diff = $167
Debit card loaded = $192 = $167 + (15% of 167 as per the press release)

[ace1374]

Check out hyundaimpginfo.com! This info is directly from the site:

Hyundai has established a comprehensive reimbursement program to help both current and former owners with the unexpected additional fuel costs resulting from the incorrect MPG listings.

If your vehicle qualifies, our upcoming website tool will provide an estimate of your reimbursement amount, which will be based on the model you own, your odometer reading, and the average gas price in your area. In addition, as an acknowledgement of the inconvenience this may cause, we will add an extra 15% to your reimbursement amount. Your actual reimbursement amount may vary. The website tool will be available on November 3, 2012.

Finally, at your convenience, visit your dealer who will verify your current odometer reading and we will arrange for a debit card to be sent to you.

This reimbursement program will continue for current owners for as long as you own your vehicle.
All of us at Hyundai value our owners, first and foremost. We work hard to
be deserving of your trust, and appreciate the opportunity to make this right for you.

thats good at least they are owning up to it... sucks they misinformed people to begin with. im sure the mpg ratings did sway some peoples purchase

Originally Posted by ace1374

Check out hyundaimpginfo.com! This info is directly from the site:

Hyundai has established a comprehensive reimbursement program to help both current and former owners with the unexpected additional fuel costs resulting from the incorrect MPG listings.

If your vehicle qualifies, our upcoming website tool will provide an estimate of your reimbursement amount, which will be based on the model you own, your odometer reading, and the average gas price in your area. In addition, as an acknowledgement of the inconvenience this may cause, we will add an extra 15% to your reimbursement amount. Your actual reimbursement amount may vary. The website tool will be available on November 3, 2012.

Finally, at your convenience, visit your dealer who will verify your current odometer reading and we will arrange for a debit card to be sent to you.

This reimbursement program will continue for current owners for as long as you own your vehicle.
All of us at Hyundai value our owners, first and foremost. We work hard to
be deserving of your trust, and appreciate the opportunity to make this right for you.

Just saw this info come across my facebook - interesting.

Originally Posted by ace1374

Check out hyundaimpginfo.com! This info is directly from the site:

Hyundai has established a comprehensive reimbursement program to help both current and former owners with the unexpected additional fuel costs resulting from the incorrect MPG listings.

If your vehicle qualifies, our upcoming website tool will provide an estimate of your reimbursement amount, which will be based on the model you own, your odometer reading, and the average gas price in your area. In addition, as an acknowledgement of the inconvenience this may cause, we will add an extra 15% to your reimbursement amount. Your actual reimbursement amount may vary. The website tool will be available on November 3, 2012.

Finally, at your convenience, visit your dealer who will verify your current odometer reading and we will arrange for a debit card to be sent to you.

This reimbursement program will continue for current owners for as long as you own your vehicle.
All of us at Hyundai value our owners, first and foremost. We work hard to
be deserving of your trust, and appreciate the opportunity to make this right for you.

This rather important news flash should become a sticky - Moderators ............ do your duty.

Originally Posted by grandpaswagon

This rather important news flash should become a sticky - Moderators ............ do your duty.

While I agree that it is important information it does not warrant being a sticky. It is common knowledge now as it has been posted numerous times in other sub forums.

[General]

Originally Posted by red10

Thanks for this info. This may be a deal breaker for lot of people. I think they forged those numbers to boost sales and now this refund debit card can be treated as little discount on the new car some couple of hundred dollars.

Use case:
Total miles driven = 10,000 miles
Gas price = $4/ gal
Forged EPA mpg numbers = 33 mpg
Corrected EMA mpg = 29mpg

Fuel cost for forged numbers = $1212.1
Actual fuel cost = $1379.3
Diff = $167
Debit card loaded = $192 = $167 + (15% of 167 as per the press release)

Their probably going to base it off of the combined MPG, not highway estimate, unless i missed that part. So, the compensation wouldn't be as substantial:

Total miles driven = 10,000 miles
Gas price = $4/ gal
Forged EPA mpg numbers = 26MPG (combined)
Corrected EMA mpg = 24MPG (combined)

Fuel cost for forged numbers = $1538.5
Actual fuel cost = $1666.67
Diff = $128.17
Debit card loaded = $137.40 = $128.17 + (15% of 128.17 as per the press release)

[CarpeDM]

Is there a date that if you buy a sante fe after this date you are not eligible for the rebate?? or does that apply regardless if you buy your santa fe next march for example?

[red10]

Originally Posted by General

Their probably going to base it off of the combined MPG, not highway estimate, unless i missed that part. So, the compensation wouldn't be as substantial:

Total miles driven = 10,000 miles
Gas price = $4/ gal
Forged EPA mpg numbers = 26MPG (combined)
Corrected EMA mpg = 24MPG (combined)

Fuel cost for forged numbers = $1538.5
Actual fuel cost = $1666.67
Diff = $128.17
Debit card loaded = $137.40 = $128.17 + (15% of 128.17 as per the press release)

Yep I missed that. I guess it will be on combined.

[red10]

Originally Posted by CarpeDM

Is there a date that if you buy a sante fe after this date you are not eligible for the rebate?? or does that apply regardless if you buy your santa fe next march for example?

Logically I guess if you buy it before the EPA sticker on the car is replaced. If you buy it with the old sticker save the sticker.