Dealer resetting mileage of "new" car???

[adam0127]

I picked up my new 2013 Elantra today. The odometer document I got from the dealership said the car would have 60 miles on it. Just a very rough estimate. Fine, no big deal if it has a few more of a few less.

But when I get in the car the "trip A" mileage was 342 and the odometer mileage was 54. Isn't this proof the dealership messed with the mileage?

Unfortunately for me, I hit the reset button of the trip mileage and didn't take a picture. I could ask the salesman what the **** that means but I'm sure he'd just give me some story, right? Or am I being too paranoid???

Should I report them to the BBB???
Your thoughts??

Is there anyway to go to a mechanic and have them plug a device into the car's computer to see if the mileage was changed and adjusted?

[CleanSE-R]

Originally Posted by adam0127

I picked up my new 2013 Elantra today. The odometer document I got from the dealership said the car would have 60 miles on it. Just a very rough estimate. Fine, no big deal if it has a few more of a few less.

But when I get in the car the "trip A" mileage was 342 and the odometer mileage was 54. Isn't this proof the dealership messed with the mileage?

Unfortunately for me, I hit the reset button of the trip mileage and didn't take a picture. I could ask the salesman what the **** that means but I'm sure he'd just give me some story, right? Or am I being too paranoid???

Should I report them to the BBB???
Your thoughts??

Is there anyway to go to a mechanic and have them plug a device into the car's computer to see if the mileage was changed and adjusted?

If the data was cleared there is no way to go back and get the mileage. That is a VERY strange situation though... Man, a picture or video would have been great! I would go back and grill them on it! In fact, I'd check out some random cars on the lot if I were you...

[adam0127]

Originally Posted by CleanSE-R

If the data was cleared there is no way to go back and get the mileage. That is a VERY strange situation though... Man, a picture or video would have been great! I would go back and grill them on it! In fact, I'd check out some random cars on the lot if I were you...

Wish I woulda been thinking ahead and not more interested in playing with new buttons. Sigh.

If the odometer was only reset for a few hundred miles, even that's not a big deal, but how the **** would i be able to know if there were actually 10,000 miles? Or more?

What slimeballs.

[grandpaswagon]

Was this traded or transferred from another dealer?

Mine was and it's quite common.

Odometer reading should be done at actual time of sale.

From your first post, seems like you have a defective odometer. Trip reading can never be more than odometer.

Are you sure you reading eveything correctly?

[adam0127]

Originally Posted by grandpaswagon

Was this traded or transferred from another dealer?

Mine was and it's quite common.

Odometer reading should be done at actual time of sale.

From your first post, seems like you have a defective odometer. Trip reading can never be more than odometer.

Are you sure you reading eveything correctly?

It was transferred from another dealer about 33 miles away.

The only thing I can think of is maybe I did read the thing incorrectly. And when I thought I was reading trip A I was reading "range" which tells you how many more miles you can drive before running out of gas. Trip B matches the odometer exactly. But I swear I recall resetting 342 down to 0.

I should have taken a picture and video.

My worrisome side is telling me they electronically reset the mileage and forgot to reset the trip counts. It just seems too convenient that the odometer said 54 when the form they gave me said it'd say 60 three days prior to picking up the car. And just thinking about how the salesman was and the finance people were personally towards me, makes me think they wouldn't hesitate to do something sleazy.

Is what CLEANSE-R said correct about if the odometer was reset there's no way of telling?? I'm gonna call up a shop or two to find out if they can download info off the car's computer.

[Not_My_Elantra]

not trying to make you sound dumb, but trip usually counts to .1 mile,, so possibly 34.2?

look for the little dot.....

[adam0127]

Originally Posted by Not_My_Elantra

not trying to make you sound dumb, but trip usually counts to .1 mile,, so possibly 34.2?

look for the little dot.....

Lol, assume I'm dumb all you want. That's entirely possible.

I can't remember exactly. It was early in the morning. Buying the car and deciding to get rid of my old one has been a 3 week ordeal. I've lost 10 pounds and now weigh 135. My head has been spinning and I literally haven't been myself lately over the stress of this all. But I could have sworn trip A said 342 before I reset it.

I'd prefer to be dumb over being screwed and effed with by a dealership.

[lovemysantafe]

If the trip meter really had 342 miles on it and you glanced at it without seeing the decimal it would look like 3,420.

[adam0127]

Originally Posted by lovemysantafe

If the trip meter really had 342 miles on it and you glanced at it without seeing the decimal it would look like 3,420.

Maybe I just overlooked the decimal point. That's actually comforting. Like I said, my head has been spinning for weeks. Good thing you guys are more clever than I am paranoid.

[lovemysantafe]

Well welcome aboard anyway. If you ask me, I don't think a car purchase should be so stressful as to cause weight loss but hopefully you got exactly what you wanted.