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Old 04-07-2012, 05:55 PM   #1 (permalink)
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Cool Radio Problems

Hi everyone,

I have a 2102 Sonata Hybrid with the ultimate package that I bought back in January. Over the last month or so, for some reason when I get in and start the car, about 10% of the time the radio will not work (am, fm, xm, iPod, or cd). Everything is completely quiet. I have to turn off the car, unlock the doors, lock them, unlock them again, and restart the car in order for the radio to work again. I have noticed it happens more when I start the car and begin to immediately put it in drive and stat driving without putting on my seatbelt... Any idea why this is happening and what I need to do to fix it? Thanks for the help!

M
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Old 04-07-2012, 06:40 PM   #2 (permalink)
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Hi,
I have noticed the same problem with my 2012 Ultimate Hybrid. What I did notice is that when I immediately go into reverse from start-up, I don't get the Hyundai 'splash screen' on the display. I am thinking that the issue is that the radio needs to 'reboot'. Also...you will notice that the AM HD radio doesn't function. FM is fine. For your info, KNX (1070) and KFWB (980) are both broadcasting in full time HD AM. After much research and testing on my part, the factory rep saw my car at Ladin in Thousand Oaks and confirmed that this is a problem in the 2012 Hybrid. Solution is pending as of 6 weeks ago. FYI..I live in the Valley and work in Hollywood...

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Bob
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Old 04-07-2012, 09:10 PM   #3 (permalink)
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I have the same problem as described with my 2012 Ultimate HSH, but all I have to do is shut the car off and count to 10, then restart and wait until the radio is receiving and then everything is OK. I had the dealer check it out and he said there was nothing wrong with it. Since it only happens if I am not patient at start up, I have just decided that that is the nature of the animal and am careful to let everything get up and going before taking off. A fix would be nice though.


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Old 04-07-2012, 11:07 PM   #4 (permalink)
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Default Recall Bulletins

Check this list of Recall Bulletins out, I see a Audio Software and Bluelink.
Not sure if this is your issue, but maybe that would help to look through them.

Recall Bulletins (Revised 3-9-12) - MyHyundaiForums.com
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Old 04-08-2012, 02:56 AM   #5 (permalink)
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Hey Bob and Dan,

Thanks for the replies, I am glad I am not the only one having these problems...Thinking more about the problem, it does happen more often when I start the car and immediately put it into reverse. I guess I will need to be more patient too. Hopefully the recall that was posted on here will fix the problem (I am going to call the dealer on Monday, I will post what hey tell me).

Regarding the HD am issue, I guess I never noticed this because I usually use the XM to listen to sports games, but I will ask about this on Monday as well...

M
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Old 04-08-2012, 06:21 AM   #6 (permalink)
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UCLA Boy: I don't want to discourage you but I took the recall bulletin above to my dealer and he said that they ran it and it made no difference. I think you should check anyway because, who knows if they really did the campaign after I asked. Hard problem to replicate so I am unsure that the dealer really believed me. It certaily can't hurt.

Dan
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Old 04-08-2012, 11:20 PM   #7 (permalink)
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I posted about this a few weeks ago:
Sounds of Silence--audio issue

Dcase99 mentioned a possible connection to Bluetooth, so the last time it happened, I tried placing a call through the car, and when I hung up, the radio was back.
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Old 04-09-2012, 08:46 AM   #8 (permalink)
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Actually I found another poster (sorry forget the name) that came up with the "solution". Somehow the BlueLink and Radio get confused and therefore stuck. If you press the BlueLink button and wait for a second or two then hang up the radio will work again. More like a work around then a solution but it works for now until Hyundai comes up with a real fix.
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Old 05-03-2012, 10:57 AM   #9 (permalink)
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We got a new 2012 Ultimate last Saturday and this radio problem happened to me yesterday. I was not far from the dealer so I drove there and had the service advisor come look at the car before I shut it off. He said that he knows about the problem but that the solution hasn't been released yet. I didn't remember reading this thread so he reset the radio with a pen and it started working again, but I lost all my presets. I'll try the bluelink hack if it happens again.

I mentioned the spare tire issue and he said he thought that it was because the added weight would cross a threshold and prevent the car from meeting some government standard or other. Another case of over regulation.
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Old 05-09-2012, 01:59 PM   #10 (permalink)
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Radio Problems - 2012 Hybrid with ultimate package with 2800 miles. Experience problem of losing sound about 10% of time at start-up, mostly when backing up. Need to reboot car to resolve. A pain. Patience is a must.
Cruise Control Problems.
Cruise control often does not engage. Solution. Reboot car. These problems are real and should be addressed by Hyundai.
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