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Old 10-05-2011, 07:05 AM   #1 (permalink)
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Default Hyundai Service Plan

Hi
I've just had my first service on my one-year old i10 (no problem fortunately) and have been offered a service plan for the next 4 years for 975 (in UK). This supposedly gives a discount on parts and MOT.
This seems quite a lot of money (for a car with a 5 year warranty anyway) but wondered if anyone has had experience of these plans and found them to be good or bad value?
Thanks
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Old 10-05-2011, 07:58 AM   #2 (permalink)
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Hello shogger. Welcome.

To be honest something doesn't sound right about what you've been told and I also find it strange that you wasn't offered the plan, or some other plan, when you bought the car (assuming you bought it new, which isn't completely clear from your post.... if you didn't buy it new that would explain to some extent why you wasn't offered one).

If you'd looked back a bit and seen the 'servicing charges' thread which was last contributed to on the 29th of September, there's lots of info. re. service charges and discussion about the pros and cons of service plans. But what's certain is that the figure you quote is not remotely sensible. 975 divided by 4 = 228.75p each service. And you'll surely have asked the service department how much four independant services will cost - and they won't add up to 975. It's not clear whether the MOT's are included, but either way it must be obvious that 975 is not a realistic proposition.

The average cost for services 1 and 3 are about 120 - 140. Year 2 was about 260 - 290...but Hyundai are going to reduce that in order to bring it in line with other, lower service charges (or so I was told by my dealer, last week) and services beyond the third year are going to be cheaper, not dearer than the first three (again, according to my dealer).

As always, it pays to ask around, as you're doing, and look at your options, which include independent garage servicing or just shopping round the Hyundai dealers at the time your service is due.

PS. Whereabouts are you?
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Old 10-05-2011, 12:05 PM   #3 (permalink)
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Quote:
Originally Posted by shogger View Post
Hi
I've just had my first service on my one-year old i10 (no problem fortunately) and have been offered a service plan for the next 4 years for 975 (in UK). This supposedly gives a discount on parts and MOT.
This seems quite a lot of money (for a car with a 5 year warranty anyway) but wondered if anyone has had experience of these plans and found them to be good or bad value?
Thanks
Personally I would not entertain it even if it came out cheaper. My daughter took out a 3 year service plan with the Hyundai dealership she bought the car from. 12 months later they do not have the franchise and daughter effectively paid top dollar for a service last month she could have got cheaper at any vat registered garage.
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Old 10-05-2011, 12:27 PM   #4 (permalink)
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Originally Posted by Steve_W View Post
Personally I would not entertain it even if it came out cheaper. My daughter took out a 3 year service plan with the Hyundai dealership she bought the car from. 12 months later they do not have the franchise and daughter effectively paid top dollar for a service last month she could have got cheaper at any vat registered garage.
Fair comment. If, however, you decide to go with a Hyundai plan, rather than a Franchise plan, at least you take the plan to another dealer.

And my dealer offers a plan paid monthly so you can cancel the DD for it at any time without penalty and claim your money back. If the entire national franchise went broke the most you'd have lost would be a maximum 11 months payments (still not what you want, though), I agree.
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Old 10-05-2011, 01:30 PM   #5 (permalink)
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Thanks for replies, and for pointing me to the right thread OldStan (always a bit daunting when you're new to a forum).

Having paid 111 for my first service (which included balancing the wheels and the antiperforation warranty check) at a Hyundai dealer at Horbury Bridge (nr Wakefield) it would seem crazy to pay this large amount, even allowing for the fact that the 2nd and 4th services will be more expensive. I haven't checked the prices of individual services, but as you say these are liable to change in the future.

I gather the deal only includes half price MOT and 10% discount on parts so is really not a good deal at all. It appears to have been offered by the Pentagon group so am not sure if it is an "official" Hyundai offer. The person next to me who was apparently also collecting his car said it was a good offer and he would be taking it up, but for all I know he could have been the garage owner's brother!
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Old 10-05-2011, 02:43 PM   #6 (permalink)
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It looks to me as though you've got the measure of this, Shogger and won't be falling for 975's worth of servicing.

The Pentagon plan will be limited to them, I'd think, whereas the Hyundai one is the payment up-front one I referred to in previous days. It's called PP3 and lets you go to any authorised dealer. I seem to gather that not all Hyundai dealers offer it and prefer to push their own plans. Ring a couple of local dealers and ask how much the PP3 plan is. It's implemented by Hyundai's 'warranty Department' as I noted in the other thread the cost quoted to me was around 450 for three services. I'd be interested to know, especially as your 1st service was quite well priced compared to here in the West Counrty.

Last edited by oldstan; 10-05-2011 at 02:49 PM.
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Old 10-05-2011, 05:38 PM   #7 (permalink)
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Have a gut feeling that this is not a Hyundai service plan but a garage trying to make a quick buck by taking the money up front.

I would not touch it with a barge pole.
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Old 10-07-2011, 02:34 PM   #8 (permalink)
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I took out a 2nd and a third year service plan with my local Hyundia dealer cost 249, just had the second service done last month, so hoping the do not vanish by this time next year.
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Old 10-07-2011, 02:40 PM   #9 (permalink)
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249 for the second and third service sounds, for a main dealer, more than reasonable given that my dealer quotes 290 ish for the second alone. Was it with the sole dealer or the dealer's group of companies (i.e. Bristol Street Motors etc)... ?
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Old 10-08-2011, 02:30 PM   #10 (permalink)
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Done by one of the largest motoring group in Scotland.
A multi franchise Ford, Volvo, Hyundia, Kia, Citroen, Toyota etc
I also didna buy the car from them, as they had a massive 14 weeks for delivery.
Think at the time they were offering it to all cars that had 1st service done with them.
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