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Old 10-30-2011, 07:03 PM   #1 (permalink)
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Exclamation Electric power steering problems on i20

Hello you all.I am new to the forum.Has anyone there experienced any problem with electric power steering on i20?I am a driving school and my pupils some time get in trouble with the steering wheel as it becomes too heavy to steer when doing manoeuvres like 3 point turns or where a series of sharp steering required.
I took it back to the dealer where they put it on the computer and said nothing wrong with it.They advised I should release the lock back on the wheel a little to the opposite direction.We have tried it out but it seems the problem is still hiding there.Any advise appreciated.
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Old 11-01-2011, 12:38 PM   #2 (permalink)
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Quote:
Originally Posted by ag12 View Post
Hello you all.I am new to the forum.Has anyone there experienced any problem with electric power steering on i20?I am a driving school and my pupils some time get in trouble with the steering wheel as it becomes too heavy to steer when doing manoeuvres like 3 point turns or where a series of sharp steering required.
I took it back to the dealer where they put it on the computer and said nothing wrong with it.They advised I should release the lock back on the wheel a little to the opposite direction.We have tried it out but it seems the problem is still hiding there.Any advise appreciated.
Hi... I too have a new i20 with just 260 miles on the clock and I also have that "funny" feeling on the EPS but from previous experiance on new cars with EPS they do feel somewhat stiff until after about 1000 miles in which it will start feeling better and more positive after the moving parts have smoothed themselves out and settled in. Hope this helps !. Cheers Tez
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Old 11-02-2011, 03:53 PM   #3 (permalink)
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Hi ag, funny that you should mention the steering problem as I too use my i20 as a driving school vehicle and after repeated 3 point turns and reverse parking manouvres the steering gets very heavy ie no assistance.
I've been back to the dealer who informed me that this scenario is caused due to the EPS motor getting too hot and shuts down as a safety precaution to prevent it burning out. After about 5 minutes or so it comes good but it is very frustrating for my students.
I am also interested if your car suffers from detonation at all as mine is dreadful especially at around 20 to 30 km/h which is where it does most of it's work during lessons. The dealer had admitted it is pinging but have written it up as "normal" which is absurd in anyone's language. I can't see the engine lasting very long with this problem and I've already engaged my solicitor to prepare for a legal challenge to recommend that the vehicle is not fit for purpose and must be repaired. i20 buyers beware as they are NOT anywhere near as good as they're promised to be.
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Old 11-05-2011, 03:32 PM   #4 (permalink)
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Exclamation Electric power steering problem on i20

Quote:
Originally Posted by SteamingTez View Post
Hi... I too have a new i20 with just 260 miles on the clock and I also have that "funny" feeling on the EPS but from previous experiance on new cars with EPS they do feel somewhat stiff until after about 1000 miles in which it will start feeling better and more positive after the moving parts have smoothed themselves out and settled in. Hope this helps !. Cheers Tez
Hi Tez,thanks very much for your reply.I think the problem with the EPS on i20 is deeper than just a matter of a temperary stiffness until it settles in as other members of the forum report the very same problem.

It seems the EPS on i20 is designed to shut down unexpectedly for some time until its electric motor cools down during the manoeuvres that requires sharp steering.

The mileage on the clock on my i20 is coming upto 2800m and I have been having this problem from the very first day and am still having.
I would also appreciate any further feed back of your i20 experience in this forum.Regards.ag12
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Old 11-05-2011, 06:19 PM   #5 (permalink)
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Originally Posted by Wylie View Post
Hi ag, funny that you should mention the steering problem as I too use my i20 as a driving school vehicle and after repeated 3 point turns and reverse parking manouvres the steering gets very heavy ie no assistance.
I've been back to the dealer who informed me that this scenario is caused due to the EPS motor getting too hot and shuts down as a safety precaution to prevent it burning out. After about 5 minutes or so it comes good but it is very frustrating for my students.
I am also interested if your car suffers from detonation at all as mine is dreadful especially at around 20 to 30 km/h which is where it does most of it's work during lessons. The dealer had admitted it is pinging but have written it up as "normal" which is absurd in anyone's language. I can't see the engine lasting very long with this problem and I've already engaged my solicitor to prepare for a legal challenge to recommend that the vehicle is not fit for purpose and must be repaired. i20 buyers beware as they are NOT anywhere near as good as they're promised to be.
Hi Wylie,
Thanks for your reply which could not come in a better time when I need it the most particulary from a colleauge.

When I contact Hyundai UK or its dealer they are quick to deny the problem or degrade it saying that the car has been on the computer and nothing found wrong with EPS.
Obviously their system seems to recognise the flaw with the EPS as normal.
As for detonation problem I have not experienced it so far but I dont know whether it is due to the engine type as I use a diesel engine.

The other problem I have noticed is that it is pushy when cornering at 10-15 mph in 2n gear or 3rd.

I am also considering to return the car back to the dealer but I dont know what car to buy as my old car corsa was very annoying with signaling coupled with low reliability problem.
So any advise appreciated from you or any members.
Thanks again.
Regards.
ag
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Old 11-06-2011, 10:31 AM   #6 (permalink)
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Do you get the pupils to turn the wheel while they are still making some progress, forwards or backwards?

Turning the wheels while totally stopped will probably cause the motor to overheat.

I saw a presenter on a TV motoring programme doing that the other day, drive to kerb then turn wheels whilst stopped - very bad practice.

Never had any problems on three point turns in my i30.
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Old 11-06-2011, 07:03 PM   #7 (permalink)
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Do you get the pupils to turn the wheel while they are still making some progress, forwards or backwards?

Turning the wheels while totally stopped will probably cause the motor to overheat.

I saw a presenter on a TV motoring programme doing that the other day, drive to kerb then turn wheels whilst stopped - very bad practice.

Never had any problems on three point turns in my i30.
Hi Diablo,
Thanks for your contribution to EPS issue on i20.Just to refreshen your mind ;what you mention in your post which is steering when the car is stationary is a driving fault.As a professional we make sure that pupil avoid it where he/she can.
This stiffness or heavy steering problem happens when the car is on the go where it requires repeated sharp steering to do manoeuvres like 3 points turn or parallel parking.
Hyundai engineers must have a look to upkeep their reputation and look after their customers rather than turning deaf and dumb to this problem.
Regards.ag.
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Old 11-06-2011, 07:16 PM   #8 (permalink)
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Here is something I want you to look at.. at full lock (holding steering wheel firmly)... after a few seconds you will fell the electric motor via program turn the steering wheel off of lock... this is normal to PREVENT overheat of the electric motor used to assist steering..

Are you saying that students is turning and holding steering wheel to lock while making this manuever ?? I assume they is what we call in USA "parallel parking" between 2 parked car against curb ??
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Old 11-06-2011, 07:49 PM   #9 (permalink)
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Is it normal for a the EPS to shut down after doing too many 3 point turns, parallel parking, and sharp turn maneuvers? I'm from the U.S. and I'm having the same issue with the EPS on my 2012 hyundai accent! The steering wheel gets heavy and tight after repeated sharp turns and after about 5 or 10 minutes it's okay again... Is this normal!??
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Old 11-06-2011, 11:51 PM   #10 (permalink)
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Yes, we teach them to avoid "dry steering" at all cost. It prevents unnecessary wear of tyres and front end components. Mine does it regardless of full lock being maintained or not and simply stops when it gets hot. As far as the pinging issue with a diesel is concerned, I'd have to say that would be normal ag, as that is how diesels operate.

Ag, as far as what to choose besides a Hyundai, I would stick with japanese ie; toyota, mazda or honda. That is ultimately going to be my choice once I have returned my i20 via their showroom front window !

Hyundai = Great promises, poor product
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