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TSB/Service Campaigns - 2017

17K views 53 replies 13 participants last post by  quickdraw 
#1 ·
Found this on MyHyundai.com. A TSB, I believe, issued May 3rd...fairly recent:

HYUNDAI Campaigns for your vehicle - 2017 ELANTRA LIMITED

Open Campaigns for VIN# 5NPD84LF3HH****** There are no open recall campaigns for the VIN.
Refresh Date : May 09, 2016
: TEE
:
: 2017 ELANTRA A/C TUBE REPLACE (16-01-022
::
:
: Service
: May 03, 2016
:

I have no earthly idea what this is about from just reading it. Guess I'll need my dealer to do some 'splaining.
 
#3 · (Edited)
Went to the MyHyundai.com site, logged in, then, under "Useful Links" I clicked on the "Recall Information" at the bottom of that page.

This opens yet another page where you then enter your VIN, and click on the "I Am Not A Robot" box. It will test you with some confirming pictures. Finally, after all the rigmarole, once done, it opens the site for you based on your VIN.

Sounds simple, huh? Sheesh...the things we owners have to endure...just to find information about our vehicles. ;)

A relatively bright young lad, like yourself, shouldn't have any trouble... :grin2:
 
#4 · (Edited)
Well I still dont see it on my site, but I was at dealer about other things (Bluelink subscription, drop of old radio parts) Asked Service guy about this and looked up my vin and my car was not effected. Another rep over heard conversation stated that not all cars were effected.

Here is direct link to search for recalls and such... - https://autoservice.hyundaiusa.com/campaignHome
 
#5 ·
I looked, again. Neither is mine. Wonder what that "AC tube" bulletin is? Duct in the dash area, part of the sealed A/C system? Just curious about something I probably don't need to even be curious about!
 
#7 ·
Aha! Thanks! Guess that includes evicting the spiders out of there, too, huh?

I had one of the drains on the sunroof clog on the 2013. Noticed some water on my all-weather mat, driver's side. Blew some compressed air down the thing, end of problem. No further issues.

One thing about drain tubes, if there is a way for an insect to access it, or debris to accumulate in it, the possibilities are endless.
 
#8 · (Edited)
AC TUBE TSB NOW GOING TO FULL RECALL?

Had my oil changed this morning. My trusty ol' service writer says, "Richard, there's a recall on your car."

Surprised, I responded, "You mean a TSB don't you? On an AC tube? I already checked my VIN on www.myhyundai.com and entered my VIN. It told me mine wasn't involved."

Corey (service writer) says, "Look at this."

There it was. It's one of the pressure lines, according to him. I took that to mean either the suction or discharge. "About a two-hour job." I'll schedule it for some morning next week. Let you know what I find out if one of you don't beat me to it. And that's fine, too. Right now, the AC is great. It'll run you outta the cabin if you leave it on high for very long. :frozen:

For those getting their 1st comp oil/filter change, this might be a good time to inquire. Your service writer will know. I'm gonna dig a bit deeper on this. I would think we should expect to see an envelope from Hyundai arriving soon, in the mail box.

Maybe he's confused. But I wouldn't think so since he printed it off.

OT: On that paper was a Hyundai Loyalty box. It had this: 6 Hyundai's in this family. "That's about right! LOL
 
#9 ·
Good read....in fact, shouldn't the moderators add a sticky to this forum so all members know what may be recalled on their cars now and into the future? It's true anyone can look into this, but Richards story goes to show you, not everything goes according to plan.

I think it would be awesome to post day-to-day on any given topic, then suddenly notice someone discovered a recall on their car. I know I would look into if my car had the same recall that very moment.
 
#11 ·
Yeah, guys. Like your idea. Might be a good "sticky" for future reference. Maybe our dedicated mod gods will favor us. ;) @someguy & @lovemysantafe: Thoughts, fellas?

My writer (Corey) also said he did not know why the "myhyundai" website was slow in updating info such as that which we're discussing on this thread.

Phooey, look how long it takes to get our e-manual available to us for download. :eek:
 
#12 · (Edited)
I would like to see a sticky for recalls and service campaigns.

I can't remember which forum it was now - but there was one forum I visited where that was basically the entire forum, not much discussion, but one helpful sticky at the top.

Can't find it now, but this forum has an entire subforum for TSB's and recalls: FAQs - Recalls - TSBs - Corolland Forums

I'd prefer to not see as much discussion in the thread though - either one thread listing info about current TSB's and recalls or one subforum with individual threads for each individual TSB with discussion not pertinent to the TSB elsewhere.
 
#13 ·
A/C recall is for replacement of the metal-rubber line between compressor and expansion valve at bulkhead.. we have a pile of '17 sitting in employee lot that cant be sold till tube replaced, seen couple customer car show up for tube replacement.

If in question, send me VIN, I will run on actual Hyundai Service site (at work, Hyundai not CHROME friendly) on Tues after Holiday..
 
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#14 ·
^^^^ Thanks, @sbr711. Enjoy your holiday weekend. Always nice to get 3 days off. Or, just two, if you're working service on Saturdays. But, still one extra day! Make it count! :thumbsup:
 
#15 · (Edited)
Had the A/C TSB service done, today, while getting my oil change. And yes, there were donuts involved. And they didn't charge me for the o/c. BONUS!!

Now, onward to the TSB: If you stand in front of the grill, hood up, you will see two aluminum lines running from the left/center of the firewall and forward towards the left side of the radiator, where they join up with the corresponding AC connections. High pressure and suction lines. That entire tubing is a one-piece unit. The entire enchilada comes off and replaced with a new one.

Suspicion of my tech (who has monitored several dozens of these prior to the replacement, was the possibility of a slight freon leak, aside from whatever the issue was in the first place to warrant Hyundsi issuing the TSB. This new part removes any future worry. Before? I saw A/C temps "around" 36-40. I always found the A/C system to be nice and cold, to be quite honest about it.

After the refit? Well, look for yourself! A bit, how would you say, "nipply?" :blush: :grin:
 

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#30 ·
I'm wondering, too. It's probably going to end up being an Alabama and/or Ulsan plant thing, rather than a US/Canada thing I think.

My real question though is does this look like a dual-climate control A/C issue only? My GL (Canada) trim is just the regular manual A/C, so I wonder if I share the same assembly/part that this is affected by.
 
#17 ·
My car dealer call me after 11 days of getting my car delivered, did the TSB service on monday, they took about 2hrs to make the job done, after it i feel my aircon same as it was before.... have no data on temp just my natural feeling at "skin level", im in Mexico by the way......

Mike
 
#20 ·
Same VIN, same dead end in trying to find this TSB, but did find that dual high pressure suction line as you described. Engine too hot now to use my less than one ounce per year electronic leakage tester. But now you got me wondering if this line assembly is part of that 1% parts made in China.

Kind of a different AC suction/high pressure line I am accustomed to. Only split back at the orifice, then about 18-20" forward, the high pressure line goes inside of the low pressure line like a coaxial cable clear forward with only the one line going clear down to the AC compressor. Doesn't look like a five minute job to replace.

Have to think about this for a while, are they using the cooler temperature of the low pressure line to cool the high pressure line or vise-versa?

If you read the fine print the AC system in this car is only warranted for one year. And where is that leak, external or on the inside?

Get a bit edgy when someone does AC work on my vehicles with R-134a and women's facial cream PAG oil, or is this cream?

Any moisture in these systems can cause sludge also forms an acid that can eat away from the inside. So should be flushed, deep micron vacuum drawn, no hurry for me three hours, charged with the specified amount of R-134a, and new PAG oil injected in.

Then only a one year warranty.
 
#22 ·
Then only a one year warranty.
Pretty sure you are wrong about this.

https://www.hyundaiusa.com/assurance/america-best-warranty.aspx

I think you are thinking of:



Covers repair or replacement of any Hyundai Genuine Replacement Parts or Accessories supplied by Hyundai that are defective in material or factory workmanship, under normal use and maintenance.

Genuine Hyundai Parts or Accessories supplied by Hyundai and purchased from an authorized Hyundai dealer, but not installed by an authorized Hyundai dealer, are covered for 12 months/unlimited miles.

Accessories installed on a vehicle at the time of, or prior to, the vehicle's date of first use are covered under the 5-Year/60,000-Mile New Vehicle Limited Warranty.

Accessories installed after the vehicle's date of first use are covered for 12 months/12,000 miles.


It could be worded better, but what that means is:

If I have remote start, or a cargo net, or mud flaps installed on my car after purchase, they are warrantied for 12-months or 12K miles.

If the A/C compressor is replaced after 5-years or 60K miles, it is warrantied for 12-months or 12K miles.

But if the A/C line is replaced under warranty with more than 12-months remaining on the 5-year/60K warranty - I still have the remainder of the 5-year/60K warranty left.

I could be misinterpreting this, but I know there were MD owners that had the steering wheel replaced multiple times, and it wasn't b/c the last replacement was less than 12-months ago ...

It's even more vague with "Lifetime Warranty" - depending on the product, that could mean:

  • Forever - Craftsman wrenches - if it breaks, it's free - doesn't matter if I purchased it originally, bought it used, gave it to my kid, etc.
  • Lifetime of the original purchaser - I need my receipt, but it is free until I die, then there is no warranty.
  • Lifetime of the part - i.e. Garmin map updates for their earlier retired from service PND's, WinXP Updates, etc.
  • One-Time Replacement - i.e. the alternator I bought might be replaced ONCE for as long as I live or forever - it has a lifetime warranty. However, the one that I get as a replacement might have no warranty at all. O'Reilley does this with brake pads. Advance used to on parts. I've heard Wal-Mart does it on car batteries.
 
#21 ·
@NicholasD: About a two hour job. Well, mine was, anyway. And my A/C tech at the dealer is one of the best. Other techs refer to him for service work on their personal vehicles. He is as OCD as we are.

The majority of his time was taken up in reclaiming the R-134 in there, vacumming down as close to 30mm Hg as possible, holding this level for 30 minutes watching for slightest needle movement on the manifold gauge, then recharging/oil, etc. He then double checked the new fittings for leaks with his sniffer. I was very impressed. It's the way we did it at the York factory on the large 5-40 ton commercial HVAC rooftop units. I think his actual high pressure/suction line R&R took less than 5-10 minutes.

This isn't the first time I've seen you mention this:

That elusive 1% "Made in China" component(s) has you out in the garage with the electron microscope, looking, doesn't it? :laugh::laugh::laugh::laugh:
 
#25 ·
Just logged into myhundia.com and notice a campaign for my car. See below...

Campaign # NHTSA Recall # Description Safety Risk Remedy Status Campaign Date Updated
TLL ELANTRA THERMOSTAT REPLACEMENT(16-01-034 Service Aug 04, 2016
 
#26 ·
Got VIN ?

Let me see if I can get anything via service site, or WEBDCS on Monday at work..
 
#27 ·
Before someone gets all worked up about shoddy workmanship, remember these are "vendor" parts. It happens to all car manufacturers. Important thing is the OEM stands behind their warranty. Trust me: the vendor responsible for this bad part is currently rubbing a nice soothing ointment onto the area most affected because of this recall.
 
#33 · (Edited)
Read them, all. One guy I was referring to had broken the prawn inside his ratchet. Walked into Sears, fully expecting a new replacement. He was wearing his Clarklift uniform shirt from work. I'm beginning to think the counter guy was "giving him the business."

He stopped at another Sears on the way home, sans shirt. Walked in wearing t-shirt. Walked out with new ratchet.

When I took another non-working ratchet in (yard sale $1), the guy put a "kit" in the housing. Springs, prawn, gear,X all bearings, etc. it worked as great as new. Still does.

Always looking for broken craftsman tools at yard sales, flea markets. Very scarce. Might be telling us something?

I found a Snap-on extension in a scrapped car in a field. 3/4" drive, about 3 feet long. Missing the ball and spring from the socket end. Never used it, never had a need for something that big, but wondered if I could take it to a Snap-on dealer for replacement? Hmm...
 
#36 ·
Your post gave me an idea. Thanks!!! I'll take it down to one of my tech's at the dealership. The Snap-on truck stops in there every week, or so. I'm not even sure they make this thing, anymore.

But if they do? And I get a replacement, or a repair? I'll just give it to him. He's been mighty good to me. I'll never use it. Had it ar least 20 years. Won't fit in my toolbox.

Seriously...3/4" drive? Maybe in the oil patch. Or a diesel truck repair shop. He could always barter it. Or beat the service writers with it. :thumbsup:
 
#35 ·
Re: my previous post. I meant "pawl," not "prawn." I suppose auto-spell is suggesting I have shrimp cocktail for lunch. Which doesn't sound half-bad, actually.
 
#38 ·
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