Hi there, I am 36 years old and I am located in Canada. I am here to get some more information on the current generation Hyundai Tucson 2.0L for my mom. She's 65 years old, lives alone (dad's died several years ago) and she currently own a 2013 Chevrolet Trax LT AWD which is, except for the drivability and fuel economy (1.4L Turbo), the worst vehicle I ever see as for the reliability. So now it's time for a trade-up even if the Trax is just 4 years old (and 60,000 KM only!).
My mom is hesitating actually between the Hyundai Tucson, the Honda CR-V and the Toyota Rav4. All 4WD of course. The main advantage she (and I) found in the Tucson SE 2.0L AWD is for the same price, it's WAY MORE equipped than Honda and Toyota and also the vehicle look's better. :-)
We got some pretty good feedbacks of current owners from family and friends, but in the other hand, I work myself in IT for 16 years ago and I also work as a professional product evaluator/tester for computer & electronics stuffs, so I am very used to doing extensive research online on a specific products, in this case, the Hyundai Tucson and also the Hyundai brand in general and this is "where the rubber hits the road", because as from what I read/ear, there's two types of Hyundai owner (let's consider the 3 years old vehicles only), you have the highly satisfied owners on one side and you have the EXTREMELY unsatisfied owners on the other side (legal procedure, etc). It look like the highest cause of complaint is warranty coverage issue, where for any wacky reasons Hyundai Motors refuse to cover something under the normal warranty. I also read a lot of complaints reports where Hyundai did not succeed to fix electronics issues on latest generation vehicle such as self-braking system that fail or entire engine that fails. I remember reading myself in a major local newspaper last year that the owner of a 2014 Elantra where engine fails (excessive oil and knocking) after only 50,000 KM and where Hyundai refuse to cover any warranty repair because the owner get oil changed at local mechanics shop (professional shop with certifications) instead of the Hyundai dealer and even if the owner keep all proofs and invoices of oil changes and very good maintenance. But after the owner posted a compromising video on YouTube and shared A LOT on Facebook and Twitter, Hyundai Canada magically returned his call and then cover the engine under full warranty + other compensations... Is it really that kind of company??
So please, I want to ear your voice. Good or bad comments as well! Please ask yourself : would you recommend a brand new Hyundai vehicle (the Tucson in this case) to your own mom for the next 7-8 years??