My First Santa Fe Issue...what Could It Be?

[zo6cammer]

you have a bad hub bearing

[PEACEKEEPER]

We had a similar issue that took them about six months a new service manager and mechanic to rectify. It was traced to a defective hanger bearing. Before they found it they replaced the transmission several wheel bearings and several wheel balances and alignments. We were also told that the transfer case was replaced among other things but the new service manager told me he believed we were told things that weren't true. No kidding. We got Hyundai Canada involved but as soon as they found out it was a used car we were treated like a second class citizen. The stealership makes way more on a used car but the corp. makes nothing. So have them check for a bad hanger bearing. Good luck and keep on them and don't go away. They didn't like us especially when I would chat up other customers while I was waiting. I think I chased off a couple of potential customers.

[phillyguy]

Originally Posted by PEACEKEEPER

We had a similar issue that took them about six months a new service manager and mechanic to rectify. It was traced to a defective hanger bearing. Before they found it they replaced the transmission several wheel bearings and several wheel balances and alignments. We were also told that the transfer case was replaced among other things but the new service manager told me he believed we were told things that weren't true. No kidding. We got Hyundai Canada involved but as soon as they found out it was a used car we were treated like a second class citizen. The stealership makes way more on a used car but the corp. makes nothing. So have them check for a bad hanger bearing. Good luck and keep on them and don't go away. They didn't like us especially when I would chat up other customers while I was waiting. I think I chased off a couple of potential customers.

What is a hanger bearing?

[canderson]

Center support for a drive shaft. Hyundai refers to the holder for this as a "Center Bearing Bracket" in their shop manual. See item #2.

[phillyguy]

Originally Posted by canderson

Center support for a drive shaft. Hyundai refers to the holder for this as a "Center Bearing Bracket" in their shop manual. See item #2.

Well that is certainly not a bearing you want to go bad on you. You could lose function of the entire rear axle if it totally went out.

[canderson]

The noise will usually get so bad before anything actually falls apart that you'd have it fixed before then! Just replaced one on a Jeep a couple of weeks ago that was groaning (if you could call it that) beyond belief.

[phillyguy]

Originally Posted by canderson

The noise will usually get so bad before anything actually falls apart that you'd have it fixed before then! Just replaced one on a Jeep a couple of weeks ago that was groaning (if you could call it that) beyond belief.

I have obviously never had a problem with one since I didn't even know what it was, but that seems like a fairly easy diagnosis for a pro. How could Hyundai have missed an issue like that on multiple visits? That is very disappointing.

[radar2000]

Originally Posted by pare_john

Were the brakes checked to make sure they were not dragging (seized caliper)

The 2nd last visit that the dealership thought it was a seized caliper, so they replaced the rear rotors and pads and lubed up the sliders...but unfortunately that didn't solve the issue.

[dta721]

Originally Posted by canderson

Center support for a drive shaft. Hyundai refers to the holder for this as a "Center Bearing Bracket" in their shop manual. See item #2.

I thought the original post referred to a humming noise in the front? If it is in the rear drive shaft, it is a separate problem?

As for dealership technical troubleshooting capability, perhaps the rate of change is so fast, and thus there is a reason for this forum

[radar2000]

Originally Posted by joenintiesc

Can you take it to a different Hyundai dealer for inspection? It sounds like this dealer seriously does not give a you know what about doing their jobs properly! What ever happened to the request to have a Hyundai Canada master mechanic get involved?

Good luck and let us know whey you finally get it resolved!

Yup...took it to 2 different dealerships. Sigh...